Regional Membership Officer

**Job Title: REGIONAL MEMBERSHIP OFFICER**

**Area: Membership Development**

**Reports to: Supervisor, Club and District Support and Manager Regional Membership Development**

**Location: Brazil**

**Organization Overview**

**Rotary’s Commitment to Diversity**

As a global network that strives to build a world where people unite and take action to create lasting change, Rotary values diversity and celebrates the contributions of people of all backgrounds, regardless of their age, ethnicity, race, color, abilities, religion, socioeconomic status, culture, sex, sexual orientation, and gender identity.

**Overview**

The Regional Membership Officer (RMO) is a vital member of the Membership Development team who is responsible for driving membership growth and retention in a defined geographic territory. They serve as the primary liaison to membership development volunteers, and in cooperation and collaboration with Rotary International directors and other senior and regional Rotary leaders, oversee the overall progress of membership goals and strategies for their assigned territory.

RMOs help guide, train, and manage zone, district, and club-level membership development volunteers with innovative ideas and resources to encourage Rotary and Rotaract club flexibility, foster member engagement, improve membership diversity, and strengthen the club experience. In addition, they create and support member acquisition opportunities via our prospective member programs, new club development, and additional events and projects focused on connecting with prospective members.

The Regional Membership Officer will support zones 23A and 24, which is the following region: Brazil. Your contribution will serve to expand our reach and enhance participant engagement, both strategic priorities of Rotary International.

**You Will Have**
- Bachelor’s degree required; advanced degree preferred.
- A minimum of five years of experience in member associations, volunteer management, development, or a related field (i.e., sales/marketing, public relations, non-profit management).
- Familiarity with image and video editing tools.
- Strong inter-personal skills and a professional demeanor, strong commitment to customer service and proven ability in oral and written communications, including public speaking and promotional writing.
- Ability to interact with high-level international business leaders and volunteers.
- Demonstrated ability to be a self-starter, proactively schedule and manage time, and handle multiple tasks and projects in order to reach goals in a timely fashion.
- Comfort with qualitative and quantitative evaluation.
- Fluency in both English and Portuguese.
- Flexibility with working hours, while having discipline to set boundaries and maintain work-life balance.

**You Are Good At**
- Working independently and collaboratively
- Project and time management
- Written and oral communication
- Public speaking
- Critical thinking
- Being highly organized
- Being proactive and motivated

**You Are**
- Open to travel

**You Will Be Responsible For**

**Membership Reports and Analytics**
- Helping prepare, analyze, and disseminate frequent membership progress reports to volunteer leadership to help activate, monitor, and manage activities within assigned territory.
- Consulting with district and zone leaders on strategic planning and regional membership initiatives based on analytics, trends, and volunteer reports.

**Membership Development**
- Supporting district leadership in establishing new clubs and pathways to experience Rotary and Rotaract in new markets.
- Conducting club assessments, member satisfaction surveys, or other research to assess member engagement/retention.
- Assisting districts and clubs in management of prospective member programs to increase follow up and conversion rates.
- Helping identify opportunities and organizing prospective member events and/or evaluating district service projects that could incorporate a prospective member component.
- Ensuring members are aware of the benefits and existence of key Rotary membership resources and tools and connecting them with appropriate resources based on their challenges and goals.
- Facilitating and presenting regularly on district and zone conference calls and/or meetings.

**Communications & Marketing**
- Creating and delivering presentations that share best practices and strategies for membership development including member retention, engagement, new club development, diversifying membership, and training on membership tools.
- Helping develop, deploy and evaluate the effectiveness of member acquisition marketing campaigns in assigned territory.
- Preparing presentation materials for meetings/trainings, such as Governors-elect Training Seminar, Rotary Institute, Presidents-elect Training Seminar, District Assembly, and club-level as appropriate.
- Gathering and sharing success stories and best practices to be featured in communications and regional m