User Experience Design Associate

**We help the world run better**

**PURPOSE AND OBJECTIVES**

In the SAP Product Engineering Board area, and as part of the Customer Solution Support & Innovation (CSI), Customer Innovation & Maintenance (CIM) combines value-driven innovation and best-in-class maintenance. Focused on co-innovating with customers, we aim to improve SAP products and integrate innovation into standard/industry solutions, while focusing on long term impact for maintaining customer success.

The globally diverse CIM team is responsible for designing, building, running, and maintaining solutions covering the full innovation lifecycle with strong future focus on cloud and hybrid solutions. The strategic transition towards product-oriented projects is key. Within CIM the Engineering Cross Functions (ECF) Team centrally combines relevant attributes of product engineering and project deliveries in one central unit. The team brings together under one umbrella strategic factors, such as Architecture & Technology Office, Security & Compliance, **User Experience**, Quality Management, User Assistance and Agile Methods.

Join us in helping clients to reimagine their business and create new possibilities that allow them to dream bigger, work smarter and change their worlds.
**SUMMARY**

The User Experience team within SAP CIM is chartered with spearheading Innovation in the UX space. As part of the team you will be designing products which touch more than 75% of the world’s transactions. Using state of the art tools you will produce class leading user experience artefacts for enterprise users. You will have the opportunity to work side by side with some of the most talented people in UX within SAP and leverage the skills of a globally distributed team setup.

**EDUCATION**
University degree in industrial design, Product Design, Human Computer Interaction or Computer Science with strong academic credentials

**ROLE REQUIREMENTS**
- 1-4 years of relevant experience.
- Solid academic record in human-computer interaction or related field (technical background is a big plus).
- Strong skills on tools like Figma & Sketch
- Very good knowledge of User-centric approach to design
- Strong communication (written and spoken) skills in English is essential.
- Knowledge of Responsive Design is mandatory
- Experience in User Research
- B2B experience is highly desirable
- Experience of working on mobility (IOS and Android) designs
- Working experience with end users is dersirable
**TASKS AND EXPECTATIONS**
- Ability to hit the ground running and understand, apply, and drive SAP specific design guidelines on products.
- Gathering end-user requirements by organizing, executing and moderating customer sessions
- Conduct user requirements analysis, task analysis, information architecture design, interaction design, and usability testing.
- Work in close coordination with product owners & senior UX Designers to deliver expected UX outcomes.
- Development of user interface designs using various prototyping techniques and documenting in UI specifications.
- Gain a deep understanding of SAP CIM Design Led Process
- Design support and consulting for the development teams by working closely with architects and developers through the project life cycle.
- Ability to work within product time and budget constraints.
**TRAVEL EXPECTATIONS**
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**Ability to travel for project requirements on an average of 30% (Only in safe travel zones)
**We build breakthroughs together**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 338914 | Work Area: Software-User Experience | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.