Customer Support Agent
Há 23 horas
**Requirements**:
- **Proficiency in English, Spanish and Portuguese (writing and speaking);**:
- Computer literacy;
- Able to identify ways of solving the problem and present the solution in a verbal and written manner;
- Strong interpersonal skills;
- High levels of professionalism;
- Attention to details and punctuality;
- **Windows with a minimum of 8Gb RAM Memory or Apple Mac not earlier than the 2015 year.**:
- Stable internet connection.
**Responsibility**:
- Handle any incoming customer inquiry within the set time range via different communication channels: live chat and tickets system;
- Identify customers’ needs to achieve customer satisfaction;
- Manage standard inquiries in the ticket system and escalate the ones that require deeper investigation to the relevant department or specialist.
**Benefits**:
- Working in a dynamically growing company;
- Challenging but exciting tasks with our own product;
- Training period is provided;
- Competitive salary;
- Working on a shift schedule (from 9 am to 9 pm - from 9 pm to 9 am / 2 days off);
- **Remote work.**
**Job Types**: Full-time, Contract
Application Question(s):
- Please, specify your English language level. (from 1 to 10 where 10 is excellent)
- Please, specify your Portuguese language level. (from 1 to 10 where 10 is excellent)
- Please, specify your Spanish language level. (from 1 to 10 where 10 is excellent)
- Please, specify your salary expectations for this role
- How much is RAM of your laptop/PC?
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
-
Customer Support Agent
Há 23 horas
Brasilia, Brasil AffilateUp Tempo inteiroRequirements - Computer literacy; - Able to identify ways of solving the problem and present the solution in a verbal and written manner; - Strong interpersonal skills; - High level of professionalism; - Attention to detail and punctuality; - Windows with a minimum of 8Gb RAM Memory or Apple Mac not older than 2015 year. - Stable internet connection; - Own...
-
Entry Level Reservations Customer Support Agent ..
2 semanas atrás
Brasilia, Brasil Prometeo Talent Tempo inteiro**About the company**: **RoverPass **is a startup focusing on the campground and RV park industry. They provide campgrounds and RV parks with a property management system and marketing services to help drive them more business. They are a small team and require a hands-on and hungry approach. **The role**: We are looking for a **Reservations Data Entry...
-
Brasilia, Brasil SupportYourApp Tempo inteiro**Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging...
-
Remote Customer Support
2 semanas atrás
Brasilia, Brasil ModSquad Tempo inteiro**ModSquad** has partnered with a **top music streaming service** and we are currently seeking music-lovers and experienced Customer Support Representatives to join our team. This is a **fully remote opportunity** and as a member of this team, you will respond to customer inquiries via inbound web messages in **Portuguese **and** English** Please note: In...
-
Remote Customer Support
Há 5 dias
Brasilia, Brasil ModSquad Tempo inteiro**ModSquad** has partnered with a **top music streaming service** and we are currently seeking music-lovers and experienced Customer Support Representatives to join our team. This is a **fully remote opportunity** and as a member of this team, you will respond to customer inquiries via inbound web messages in **Japanese**. Please note: In order to ensure...
-
Remote Customer Support
Há 5 dias
Brasilia, Brasil ModSquad Tempo inteiro**ModSquad** has partnered with a **top music streaming service** and we are currently seeking music-lovers and experienced Customer Support Representatives to join our team. This is a **fully remote opportunity** and as a member of this team, you will respond to customer inquiries via inbound web messages in **Polish**. Please note: In order to ensure...
-
Remote Customer Support
Há 5 dias
Brasilia, Brasil ModSquad Tempo inteiro**ModSquad** has partnered with a **top music streaming service** and we are currently seeking music-lovers and experienced Customer Support Representatives to join our team. This is a **fully remote opportunity** and as a member of this team, you will respond to customer inquiries via social channels (Facebook and X) in **Portuguese** and...
-
Customer Support Agent
2 semanas atrás
Brasilia, Brasil AffiliateUp Tempo inteiro**Requirements**: - **Proficiency in English, Spanish and Portuguese (writing and speaking);**: - Computer literacy; - Able to identify ways of solving the problem and present the solution in a verbal and written manner; - Strong interpersonal skills; - High levels of professionalism; - Attention to details and punctuality; - **Windows with a minimum of...
-
Customer Support Agent
1 semana atrás
Brasilia, Brasil AffiliateUp Tempo inteiro**Requirements**: - **Proficiency in English, Spanish and Portuguese (writing and speaking);**: - Computer literacy; - Able to identify ways of solving the problem and present the solution in a verbal and written manner; - Strong interpersonal skills; - High levels of professionalism; - Attention to details and punctuality; - **Windows with a minimum of...
-
Customer Support Agent
2 semanas atrás
Brasilia, Brasil AffiliateUp Tempo inteiroRequirements - Computer literacy; - Able to identify ways of solving the problem and present the solution in a verbal and written manner; - Strong interpersonal skills; - High level of professionalism; - Attention to detail and punctuality; - Windows with a minimum of 8Gb RAM Memory or Apple Mac not older than 2015 year. - Stable internet connection; - Own...
