German Bilingual Customer Support

Há 5 dias

Brasília, Brasil Izar associates Tempo inteiro

A Customer Service Advisor based in Latin America who is bilingual (English and German are required) to join our Customer Service team.

Main Responsibilities:
Supporting customers with a wide variety of account queries including payment, login, verification and game history;
Collecting feedback from players in order to improve user experience.

German translation.

Required:
Excellent verbal and written communication skills in English and German.

Passion for delivering outstanding Customer Service.

Ability to problem solve and find a resolution.

Interest in blockchain/gaming.

Preferred:
Competent literacy and numeracy skills.

Experience in a customer-facing role.

**Benefits**:

- Work remotely;
- Work with a global and ambitious team, passionate about building a tech start-up and having a social impact on the world;
- Opportunity to learn blockchain and Bitcoin;
- Opportunity to learn the start-up ecosystem in UK/US/Asia;

**Job Types**: Full-time, Permanent

Pay: R$5,000.00 - R$6,000.00 per month

**Experience**:

- iGaming (required)
- Customer Service (required)

**Language**:

- German Language (required)

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