Sales Development Representative- Inbound

**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

ServiceNow is looking for a high achieving Sales Development Representative
- Inbound to join our expanding Global Sales Development team. You will play a role in qualifying leads, profiling prospects and customers and giving feedback on which campaigns generate the best leads. Working in collaboration with Sales Development Representative
- Outbound and Field Sales professionals, your primary goal is to identify and qualify opportunities for the team you support.

**What you get to do in this role**:
The Sales Development Representative
- Inbound builds sales pipeline while achieving monthly, quarterly and annual goals.
- Follow up on Marketing-generated leads to qualify them for potential Sales opportunities
- Manage all inbound leads to Sales acceptance
- Work with Marketing in completing multiple demand generation campaigns
- Invite and bring attendance to company events and regional trade shows
- Understand how ServiceNow solutions address customer pain points
- Research target accounts for prospecting activities, building prospecting contact lists and company/account mappings
- Maintain contact information within the CRM, providing the account team with information to ensure opportunities are understood and next steps are identified
- Use our technology to manage marketing leads

**Qualifications**

**Qualifications**:
**To be successful in this role you have**:

- Required to be fluent in English, Portuguese and Spanish
- A creative and customer-focused mindset
- A basic understanding of Cloud computing and SaaS offerings
- Ability to differentiate ServiceNow to customers
- Travel for training or meetings may occasionally be required
- This position is not eligible for employment based sponsorship

**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

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