Is/it Operations Specialist Senior

Há 2 dias

Sao Paulo, Brasil Nestle Operational Services Worldwide SA Tempo inteiro

**Purpose**
Under the supervision and guidance of her/his primary Community of Practice Lead and Product Group Manager based in IT Hub Barcelona, the Operations Sr Specialist is responsible for the effective and efficient operational support of the aligned products, responsible for sustain and leverage Service Management operations cross functions to ensure quality, efficiency, productivity and agility goals are achieved. May also coordinate activities of Specialists and Jr Specialists or cross streams when involved in projects.

Capable of responding to receivers and IT members inquiries and challenges by providing accurate and timely guidance, assisting in day to day operations as well as special project implementation, and serving as mentors for the entire aligned team.

**A **day** in **the** **life** of...**

Operational effectiveness and efficiency

Ensures the delivery of efficient and secure IT operations, supports IT systems that fulfill the needs of the business, and provides input to the development team and tech lead as well as to peers responsible for other aspects of operations

Oversees the support processes that include incident, problem, change, configuration, and event management

Ensures IT strategic service partners provide the required level of service, system performance and functionality required to meet business commitments

Supports the implementation and management of quality and efficiency improvements of IT service delivery, to drive value and support

Supports market & project testing; supports specification, configuration & sustain activities and utilizes 3rd party services as directed

Participates in the assessment of external and internal technology capabilities with a focus on suitability for integration with the existing IT operations environment

Runs small-scale projects (managed work activities) for the deployment of functionalities.
Security, Compliance & Risk Management

Responsible for operational compliance of all technology-related issues across IT including information security, privacy, business continuity, identity management, user access and data integrity

**What will make you successful?**
Bachelor's degree in computer science, information systems, business administration or related field, or equivalent work experience

8+ years of experience in IT, preferably working in a DevOps environment

Experience in service management principles and execution

Demonstrated experience in establishing standard processes and managing performance to achieve key metrics

Experience explaining technical concepts and technologies

Experience with effective communication at different levels in the organization and in English and Spanish
Experience working in a global environment and with virtual teams

  • IT Operations Specialist

    2 semanas atrás

    Sao Paulo, Brasil G4 Global Partners Tempo inteiro

    Our client is looking for a **IT OPERATIONS SPECIALIST** to join their team in SÃO JOSÉ DOS CAMPOS, SÃO PAULO. **_Responsabilities:_** Interface with departments, technical vendors, and personnel to solve problems Create and maintain accurate documentation; Implement preventative maintenance routines and schedule accordingly Participate in project...

  • IT Project Specialist

    2 semanas atrás

    Sao Paulo, Brasil COFCO International North America Tempo inteiro

    **Location**: Sao Paulo, São Paulo, BR Summary Description of Position The Information Technology Specialist is responsible for the effective operation of information technology (IT) services and support across the organization. The IT Specialist serves as a technical expert for the development, implementation, management, and support of systems. The IT...

  • IT Operations Specialist

    1 semana atrás

    São Paulo, São Paulo, Brasil beBeeInformationTechnology Tempo inteiro R$86.407 - R$91.212

    Job Title: IT Operations SpecialistThis is an onsite position responsible for daily production work tasks and provides advanced system-level support of multi-user operating systems, hardware and software tools.Key responsibilities include project implementation, endpoint security applications - compliance, Bigfix, remote support, field support, equipment...

  • IT Strategist and Operations Specialist

    Há 9 horas

    São Paulo, São Paulo, Brasil beBeeSolution Tempo inteiro R$60.000 - R$82.000

    IT Strategy and Operations RoleWe are seeking a skilled professional to join our team as an IT Strategist and Operations Specialist. This role will be responsible for defining technology objectives and devising solutions to meet strategic goals.Key Responsibilities:Determine the best solution options to support business operationsDeliver seamless IT...

  • Itcr Specialist

    Há 4 dias

    Sao Paulo, Brasil Nestle Tempo inteiro

    Resumo da Posição: - Localização: São Paulo, Brazil - Área / BU: Information Technology - Reporte: IT Operations Manager - Workforce 360 - Alguma pessoa interna mapeada? Sim - Position summary - To strengthen Workforce 360 IT Service Management, we are looking for an Operations Specialist to complete our IT Change & Release team. - Under the...

  • E-commerce Operations Specialist

    1 semana atrás

    São Paulo, São Paulo, Brasil Transsion Tempo inteiro

    Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Transsion Talent Acquisition Manager & Chief Operations Officer E-commerce Operations Specialist (Mid to Senior Level) – Bilingual (EN) About Transsion Transsion is a globally recognized mobile technology company, delivering innovative, high-quality, and...

  • IT Specialist

    1 semana atrás

    São Paulo, Brasil GM Financial International Operations Tempo inteiro

    GM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products to dealers and their customers. The strength of the international business lies in its ability to tailor its products to meet unique dealer needs, consumer preferences and...

  • IT Project Specialist

    2 semanas atrás

    Sao Paulo, Brasil COFCO International North America Tempo inteiro

    **Location**: Sao Paulo, São Paulo, BR Summary Description of Position The Information Technology Specialist is responsible for the effective operation of information technology (IT) services and support across the organization. The IT Specialist serves as a technical expert for the development, implementation, management, and support of systems. The IT...

  • IT Project Specialist

    2 semanas atrás

    Sao Paulo, Brasil COFCO International North America Tempo inteiro

    **Location**: Sao Paulo, São Paulo, BR Summary Description of Position The Information Technology Specialist is responsible for the effective operation of information technology (IT) services and support across the organization. The IT Specialist serves as a technical expert for the development, implementation, management, and support of systems. The IT...

  • Senior Payment Operations Specialist

    Há 12 horas

    São Paulo, São Paulo, Brasil beBeePayment Tempo inteiro R$70.000 - R$100.000

    Job Title: Senior Payment Operations SpecialistWe are seeking a skilled Senior Payment Operations Specialist to join our team in São Paulo.About Our RoleThis position involves analyzing documents, classifying exchange operations, and formalizing payment orders for abroad. The successful candidate will be responsible for registering and settling interbank...