Dispute Analyst
1 semana atrás
CMA CGM Logistics is part of the group CMA CGM covering all the aspects of Supply Chain.
Present in more than 120 countries, CMA CGM Logistics CMA CGM Logistics is also the supply, receipt, storage, order preparation, customs, transport to production sites (or via platforms).
Analyze and close all coming disputes respecting internal target (maximum of 7 days)
**Guarantee the cash impact of approximately**:
**DISPUTE - FREIGHT AND D&D**: 21M USD
Support customer on all their complaints about received invoices
Ensure that before the dispute is closed, the problem is solved in system
Request SQ (Special Quotation) update for the sales team to avoid future errors
Control all invoices canceled and/or to be invoiced on system
Ensure that all handled problems are well registered in GETPAID system for KPI reasons
Support SSC to perform with the procedure decided as per analyses done
Attend Sales team and customer in order to harmonize the communication.
Do alignments with SSC to improve the quality on procedures.
Work together and support all internal teams to ensure that all procedures are done correctly
Support customer to absorb a cost from terminal and make a reimbursement
Generate all reports necessary to support operation
Escalate unresolved disputes/pending RFIs (Requests For support)
CMA CGM Logistics is part of the successful CMA CGM Group, the world's 3rd largest container shipping company
-
Disputes with Voice Analyst
Há 3 dias
Santos, São Paulo, Brasil A.P. Moller - Maersk Tempo inteiro R$40.000 - R$80.000 por anoWe have a vision beyond the ocean: integrating container logistics, connecting and simplifying our customers' supply chains. We rely on our people to make this happenJoin us as we embark on a digital transformation that will revolutionize the logistics business: you will play a vital role in our success, managing the customer experience and building a...
-
Disputes With Voice Analyst
Há 22 horas
Santos, Brasil Maersk Tempo inteiroWe have a vision beyond the ocean: integrating container logistics, connecting and simplifying our customers' supply chains.We rely on our people to make this happen!Join us as we embark on a digital transformation that will revolutionize the logistics business: you will play a vital role in our success, managing the customer experience and building a...
-
Customer Experience Analyst
2 semanas atrás
Santos, São Paulo, Brasil MAERSK Tempo inteiro R$600.000 - R$1.200.000 por anoOpportunityO que oferecemos?Estamos em uma jornada revolucionária para simplificar o comércio global, o que nos permite gerar um grande impacto na economia mundial e no desenvolvimento da sua carreira. Com responsabilidade pessoal significativa, você aprimorará seu conhecimento da indústria, além de desenvolver habilidades de comunicação e comerciais...
-
Global & Contract Forwarder Analyst
2 semanas atrás
Santos, São Paulo, Brasil IST Group Tempo inteiroOverviewGlobal & Contract Forwarder Analyst role at A.P. Moller - MaerskEstamos ansiosos pela sua inscriçãoMaersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin,...
-
Analista de Contratos/ Contract Analyst
3 semanas atrás
Santos, São Paulo, Brasil Modec Brazil (external) Tempo inteiroBuscamos profissional para posição de Analista de Contratos para atuar em nosso escritório localizado em Santos - SP em regime hibrido.**Para desempenhar funções como**:- Responsável pela administração de contratos com os clientes, visando o melhor interesse da empresa e garantindo que os termos contratuais são seguidos, para as respectivas unidades...
-
Global & Contract Forwarder Analyst
1 semana atrás
Santos, São Paulo, Brasil A.P. Moller - Maersk Tempo inteiroOverviewGlobal & Contract Forwarder Analyst role at A.P. Moller - MaerskEstamos ansiosos pela sua inscrição Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national...
-
Global & Contract Forwarder Analyst
2 semanas atrás
Santos, São Paulo, Brasil A.P. Moller - Maersk Tempo inteiroOverview Global & Contract Forwarder Analyst role at A.P. Moller - Maersk Estamos ansiosos pela sua inscrição Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national...
-
Global & Contract Forwarder Analyst
2 semanas atrás
Santos, São Paulo, Brasil A.P. Moller - Maersk Tempo inteiroOverviewGlobal & Contract Forwarder Analyst role at A.P. Moller - MaerskEstamos ansiosos pela sua inscrição Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national...
-
Customer Experience Analyst
2 semanas atrás
Santos, São Paulo, Brasil A.P. Moller - Maersk Tempo inteiro US$4.000 - US$8.000 por anoO que oferecemos?Estamos em uma jornada revolucionária para simplificar o comércio global, o que nos permite gerar um grande impacto na economia mundial e no desenvolvimento da sua carreira. Com responsabilidade pessoal significativa, você aprimorará seu conhecimento da indústria, além de desenvolver habilidades de comunicação e comerciais altamente...
-
Customer Experience Analyst
2 semanas atrás
Santos, São Paulo, Brasil A.P. Moller - Maersk Tempo inteiro US$4.000 - US$8.000 por anoVAGA AFIRMATIVA PARA PCDTemos uma visão além do oceano: integrando a logística de contêineres, conectando e simplificando a cadeia de suprimentos de nossos clientes. Contamos com a nossa gente para que isso aconteçaJunte-se a nós enquanto embarcamos em uma transformação digital que revolucionará o negócio de logística: você desempenhará um...
