Site Account Manager

Mandatory Position for the State of Espírito Santo. Reside in Vitória and surrounding areas.

Creating a Better Future

Do you want to make a difference in the world and contribute to a sustainable future?

We believe we can develop the technology and acquire the knowledge to make this difference by tackling the climate challenge. It’s a great responsibility, but we are committed to fulfilling it. We’ve launched our ambition, MissionZero: enabling our customers to progress towards zero emissions in mining and cement.

We need your skills, curiosity, and drive to help us reach our goal. Together, we empower our customers to produce the materials needed for a better future.

As a Site Account Manager, you will be responsible for promoting the sale of wear parts to mining customers in the state of Goiás and surrounding areas (general linings, CCP, crusher parts, cast parts, etc.).

Responsibilities
- Serve as the main customer contact, building and maintaining strong relationships. Develop and sustain key customer connections to establish long-term, profitable relationships.
- Responsible for selling spare parts, wear parts, upgrades & retrofits, and services to customers, aligned with the targets set for this offering.
- Develop market strategies: create market entry strategies for parts in collaboration with the service line management, tailored to regional market needs.
- Supervise technical and complex proposals: oversee proposals for customers requesting technical and complex quotes.
- Pricing strategies: implement market-adapted pricing strategies to achieve goals and objectives.
- Deliver excellent customer service. Develop and implement sales strategies to increase market share; create value propositions and ROI to differentiate FLSmidth.
- Collaborate with internal teams to maximize sales potential and draft proposals.
- Visit installation sites to consult with customers on equipment operations, replacements, and pending work scopes.
- Overall responsibility for managing the target for your customer portfolio, including budgetary targets.
- Demonstrate leadership and planning values (morality, ethics, logical actions, and working in FLSmidth’s best interests).
- Market monitoring: stay informed about market trends to assess long-term needs.
- Internal collaboration: work closely with sales colleagues and specialists from other departments on technical, product, service, and pricing matters during proposal and order execution.
- CRM and opportunity management: maintain updated CRM and track opportunities in collaboration with sales managers and other stakeholders.

These responsibilities reflect a holistic approach to ensuring sales success and customer satisfaction while maintaining appropriate technical and commercial standards.

What You Bring
- University degree: Mining Engineering, Industrial Engineering, Mechanical Engineering, Mechatronic Engineering, Commercial Engineering, Technologist
- Over 5 years of experience in the mining market
- Experience in sales and customer management
- Knowledge of unit operations
- Technical expertise
- Advanced English and Spanish
- Willingness to travel

What We Offer
- Competitive benefits package, including health, dental, disability, life insurance, and voluntary insurance options
- Access to the Flexible Benefits Plan
- Annual bonus
- An equal opportunity employer committed to creating a diverse and inclusive workplace
- A global network of supportive colleagues and growth opportunities

As an equal opportunity employer, FLSmidth embraces diversity and equality, fostering an inclusive environment.

Unsolicited recruiter or agency referrals will not be accepted.

FLSmidth is a leading provider of engineering solutions, equipment, and services to customers in the mining and cement industries. For more information, visit

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