Tech Service

Job Title: Tech Service & Formulation Expert Pet Food

City: São Paulo - Br

We are looking for Tech Service & Formulation Expert PET Food for Latin America. He will be responsible for the development, customization, and management of vitamin and mineral premix formulations for the pet food industry. This role ensures that all premix solutions are nutritionally sound, economically viable, and fully compliant with local regulatory frameworks. Additionally, the role provides technical support to internal teams and external clients, covering aspects of nutritional premixes and other innovative ingredients of the portfolio assuring regulatory alignment, quality assurance, and nutritional consultation. The position is key in driving product innovation, supporting commercial strategies, and delivering customer-centric solutions within the region.

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your key responsibilities
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Premix Formulation & Customization**- Design and adjust premix formulations tailored to customer requirements.
- Translate customer and market demands into technically and economically optimized premix solutions.
- Support the transfer and adaptation of premix formulations between production plants.
- Review and validate customer formulas, ensuring alignment with nutritional targets and ingredient availability.
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Regulatory & Compliance**- Collaborate closely with regulatory teams to ensure that all premixes meet the legal requirements of each LATAM country.
- Support product registration processes and maintain up-to-date documentation (e.g., labels, SDS, ingredient risk assessments).
- Evaluate and approve new ingredients and sources in coordination with regulatory and quality departments.
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Technical Support & Customer Interaction**- Act as a trusted technical advisor for clients, providing guidance on dsm-firmenich portfolio for the Pet Food business
- Support account managers during customer meetings, new product developments, and technical discussions.
- Visit customer facilities to provide hands-on support for production processes (e.g., extrusion, coating, mixing, drying) and recommend technical improvements.
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Cross-functional Collaboration**- Work closely with production, purchasing, regulatory, quality, and commercial teams to ensure seamless execution of premix projects.
- Support internal and external training programs related to premixes, vitamins, and formulation systems.
- Assist with sample preparation, competitive analysis, and troubleshooting product-related issues

You Bring
- Education: University degree.
- Previous work experience in co-related positions
- Fluency in English and Spanish is required.
- Excellent communication skills
- Previous knowledge in micronutrient formulation, preferably in Pet Food (experience in Animal or Human Nutrition may also be considered).
- Experience in customer interface and technical issue resolution is a plus

We Bring
- A space to grow by encouraging and supporting curiosity and an open mindset;
- A rich history and a promising future of bold scientific innovation and passionate creation with our customers;
- A culture that prioritizes safety and well-being, both physically and mentally;
- The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose;
- A flexible work environment that empowers people to take accountability for their work and own the outcome;
- A firm belief that working together with our customers is the key to achieving great things;
- An eagerness to be one team and learn from each other to bring progress to life and create a better future: innovations, with a focus on delivering perceived value to the end consumer.

How to apply

Equal opportunities commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: (here,) there’s a place for everyone with us.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. Our people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Sh