
Education & Training Analyst (Remote)
Há 13 horas
**This is a remote position, if you don't live in the defined location that's not an issue.**
You will also develop practical materials and resources in different types of educational content to support the learning and growth of Rock University students. Rock University is a global platform for the education and development of Rock’s customers, our employees, and marketers around the globe.
**Your Impact**:
- Research, develop, create and present educational content and material for Rock University audiences, as well as organize material for distribution and usage in a multitude of channels and formats.
- LMS management: Creating new courses on the platform, updating landing pages of courses and live training, updating user data, also providing ticket supports for user questions.
- Understand the learning journey of Rock University students and produce educational content in different formats including live sessions, learning paths, certifications, support materials, etc.
Self-manage time and priorities, to align with key training and webinar dates, deadlines, milestones, and tasks.
- Maintain project and task pipeline and monitor individual monthly and quarterly goals, as well as analyze results from your delivered content, and bring insights for development.
**What we're looking for**:
- 2+ years of experience in customer success, customer support, client service, or training/education role.
- Advanced to fluent English skills
- Graduation in Advertising, Marketing, Communications, Business Administration or related fields;
- Certification in Inbound Marketing and Content Marketing.
- Familiarity with Google Slides, Powerpoint, Keynote, and Video or Live meeting platforms.
- Demonstrates analytical skills and data-based approach. Familiarity with Excel, Google Sheets, or similar programs.
- Intermediate skills in Content Marketing, Digital Marketing.
**What we offer**:
- Rock University - free access to our marketing courses
- Ongoing workshops and webinars on marketing topics
- Flexible hours
- Unlimited paid time off
- Work from home allowance
- Parents benefits
- Volunteer paid time off
- Birthday and work anniversary days off
- Health insurance
- Dental Insurance
- Being part of a dynamic, talented team distributed around the world
- Making an impact in a global, established but scaling startup where you will see results of your work helping to drive us forward
- Being empowered to make decisions to improve customer satisfaction
- Continuous growth opportunities for our customers, talent community and Rockers
- **
Other benefits may be available according to your location.
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