Product Manager

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:
The Visa LabGarage team is seeking a Products and Solutions Manager to deliver technology solutions using traditional and iterative software development methodologies in a matrixed environment. Key responsibilities include:
**Products and Solutions Manager**
- Manage the development and launch of new product features and reports through the entire product development lifecycle, from concept through implementation, and release.
- Generate product requirements and solutions that integrate learnings from stakeholder feedback reviews to enhance user satisfaction.
- Be aware how your product fits into the overall sales process and how other groups and functions may consume or leverage information from your product. We are focused on driving seamlessly integrated end to end solutions and not standalone independent features.
- Partner closely with the development teams to develop the creation of your product through a well-structured Agile Scrum model and set of ceremonies (Daily Standup, Backlog Grooming, Sprint Planning, Demos, Retrospectives) where you are a leader, not just a participant.
- Understand how your product is being used post launch, get feedback, assess the outcome of achieving the anticipated business value, identify improvements and enhancements, and continuously improve based on business value driven approach against other features.
- Maintain Quality as the highest standard, as tradeoffs for your product need to be evaluated, quality should not be sacrificed
- Position yourself as a thought leader and well respected expert in the Business Intelligence platform space
- Set clear expectations with business partners to provide transparency into project initiation activities, and manage day-to-day interaction during project execution and delivery
- Proactively identify, manage and mitigate project risks and find ways to accomplish project goals in the context of dynamic business/technical environments
- Manage project budgets effectively by ensuring forecasts and actual charges are in line with approved bids and project costs are effectively controlled
- Coach multiple teams through the software development life cycle using Agile, Scrum, and Lean practices and work cross-functionally throughout the company to ensure projects are developed and deployed with quality and timely delivery into our production systems
- Facilitate discussion and conflict resolution
- Coach/Mentor team members to internalize Agile Principles
- Influence change at all levels to increase team and organization performance at a sustainable pace

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

**Qualifications**:
Basic Qualifications
- 8 or more years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD. Minimum of bachelor’s degree in Computer Science or related discipline or equivalent

Preferred Qualifications
- 12-15 years of work experience with a bachelor’s degree or
- 8-10 years of experience with an advanced degree (e.g. Masters, MBA, JD, MD)
- Minimum 4+ years of experience as a project manager and/or scrum master leading projects
- Strong process orientation, solid understanding of project management techniques, methodologies and best practices
- High degree of business acumen and technical competency, ability to balance and bridge technology and business needs, project and program management
- Demonstrated organizational, planning and analytical skills, including project scheduling, estimating, risk identification, and change management
- Excellent verbal, written, and presentation skills, and demonstrated ability to effectively communicate technical and business issues and solutions across multiple organizational levels
- Strong leadership qualities and organizational skills