Immigration Assistant

Role Overview
The Immigration Assistant plays a key role in providing administrative support to the immigration team, focusing on document preparation, appointment scheduling, and communication with various stakeholders. This position is well-suited for individuals beginning their career in immigration services, offering the opportunity to gain hands-on experience in global mobility processes while building a strong foundation in administrative and client support.

**Responsibilities**:
**20% Document Preparation and Requests**:

- Complete forms and request the necessary documents to ensure the smooth progression of immigration processes.
- Ensure all documentation is accurate and compliant with relevant guidelines

**20% Appointment Scheduling**:

- Schedule appointments with responsible agencies for the issuance of expatriate documents.
- Maintain an organized calendar of appointments and follow up as needed.

**10% Report Extraction and Monitoring**:

- Generate reports to track the issuance, renewal, and expiration dates of documents.
- Provide timely updates to the immigration team regarding document status.

**15% Coordination of Document Procedures**:

- Oversee the delivery and collection of documents at dispatch offices, consulates, and other relevant locations.
- Manage the flow of document shipments, both inbound and outbound, ensuring timely and secure transfers.

**20% Fee Management**:

- Coordinate with the finance department to handle fee payments related to immigration services.
- Ensure that all payments are accurately processed and recorded.

**10% Translation Services**:

- Request and track translation services required for visa processes.
- Ensure that translated documents are integrated correctly into the immigration files.

**5% Consular Office Tasks**:

- Occasionally visit consular offices and public agencies to carry out specific tasks.
- Represent the company professionally during interactions with government authorities.

**Qualifications**:
**Education & Certification**:

- Currently pursuing a university degree in a related field (e.g., International Relations, Law, Business Administration).
- Advanced or fluent English is mandatory; proficiency in Spanish is considered an advantage.

**Technical Skills**:

- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to quickly learn and adapt to internal case management software.

**Communication Skills**:

- Strong verbal and written communication skills in English.
- Good interpersonal skills to facilitate smooth interactions with clients, colleagues, and external partners.

**Soft Skills**:

- Highly organized with excellent attention to detail.
- Capable of handling multiple tasks simultaneously in a fast-paced environment.
- Proactive, with a problem-solving mindset and a commitment to delivering high-quality service.

SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company
At SIRVA, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives. Those perspectives lead to new ideas. New ideas lead to innovation and excellence. Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger.
SIRVA is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. SIRVA also prohibits harassment of applicants and employees based on any of these protected categories.