Account Manager

Há 4 dias

Sao Paulo, Brasil DSM Tempo inteiro

DSM - Bright Science. Brighter Living.

**Account Manager - Dairy Products**

**The challenge**

Develop, implement and realize the account strategy and plan, within the sales strategy and plan and corporate requirements and guidelines, in order to ensure the realization of planned business results and long-term customer relationship objectives are achieved.

**The Position**
- To set up, coordinate & execute specific Accounts tactics & plans to realize pre-defined/agreed sales and overall customer relationship objectives, both for the short
- and long term;
- Define and implement a strategic account plan. Translate into Financial profitability and goals both strategically and tactically and be accountable for top line profit;
- Contribute to develop the sales plan, both strategically and tactically;
- Monitor and coordinate the execution of the account plan, report based on defined performance indicators and take corrective actions, in order to achieve the results;
- Build sustainable cross layer networks in the defined accounts by both direct engagement and by positioning key stakeholders to the right level in the account to speed up development and brick wall running business;
- Identify long term business opportunities with the account(s) and include these in the account strategy and plan;
- Define and implement projects with focus on key products, processes and innovation, and decide on clear PMP structure and accountabilities;
- Monitor and benchmark competitive products, market requirements and competitive business strategies (competitive profiling) and incorporate benchmarking and competitive profiling in account and sales plans;
- Lead contract negotiations with the respective account(s) and ensure the conclusion of sales contracts;
- Coordinate technical service or after sales service activities towards the account;
- Monitor the complaint process and ensure an appropriate complaint settlement with the account within the agreed timeline;
- Monitor the account’s payment behavior and act to ensure payment within the agreed payment terms.
- Solid technical experience working with dairy products;
- Commercial background in the food ingredients and/or dairy industry;
- Excellent communication, both written and verbal in English and Spanish.
- Bachelor’s degree in Food Engineering and/or Technical course in Dairy;
- Availability to live in the South or Southeast region of Brazil;
- Available to travel for work;

**The Reward**

Working for DSM means the opportunity to really contribute to improve people’s lives and solving the challenges of today’s world. Challenging jobs, career opportunities and an inspiring environment allow you to enhance your personal development. DSM recognizes that the on-going success of the company depends on the continued development and engagement of our employees and pursues a fair and competitive remuneration policy, recognizing individual and team competencies and performance.

**Procedure & Contact**

Reference check procedures are part of the DSM Recruitment & Selection Process. You will be contacted when these references checks are required.

Royal DSM is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law.

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