Regional Service Line Manager Hpgr

2 semanas atrás

Belo Horizonte, Brasil FLSmidth, Inc. Tempo inteiro

Seize global opportunities

Joining a team of more than 11,700 people working across 60+ countries, you will be part of an agile network of talented and ambitious people. In fact we count on you to engage, connect and collaborate with colleagues all over the world. Seize the opportunity to learn, create and develop your potential with us.

We believe we can develop the technology and gain the know-how to make that difference, tackling the climate challenge. As a leader in the _cement_ and _mining_ industries, we have taken on the responsibility of developing sustainable solutions. We have launched our ambition, MissionZero - enabling our customers to move towards zero emissions _cement_ plant by 2030.

Your responsibilities
- Single point of contact Region-Industry. Responsible for the strategic alignment between the Region and Industry for the HPGR
- Own the development and implementation of Region profitable growth strategy over the entire product life cycle with support of the Service group and Region according to the corporate expectation & business standards.
- Address the regional installed base with targeted value offerings and Strategic Lifecycle initiatives.
- Regional Service Line Business Plan, including Product vision and roadmap. Fully aligned to the reality and potential SAMER, executed through Aftermarket Teams in the Andes, South, and Amazon subregions.
- Serve as the Service expert in the Region for the assigned product line.
- Work with the Region Sales to promote Spare Parts in the Region to all relevant customers.
- Support Global PLMs, ISS, and Region Sales to develop wining proposals.
- Promote training, guidance and sales materials to customers, sales, and field Service.
- Travel with sales to customers sites and engineering firms to troubleshoot, win orders, consult on system design, support start-ups as necessary, and ensure proper aftermarket support is in place including warranty/quality issue resolution.
- Provides direct product support with Region Rebuilds and Retrofits/Upgrades.
- Assist to define Service Marketing strategy and support marketing during the implementation.
- Other functions that are required for the development of the business.

What you bring
- 10+ years of experience in mining companies or related industries, with a strong track record in relevant roles.
- Degree in Mechanical, Electrical, Mining Engineering, or a related field. Advanced certifications are a plus.
- Advanced English proficiency (written and spoken), essential for effective communication in an international environment.
- Onsite position, requiring up to 60% travel, including visits to remote operational sites.

FLSmidth is the leading supplier of engineering, equipment, and service solutions to customers in the mining and cement industries - for more information please visit

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