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Senior Product Consultant

Há 17 horas

Sao Paulo, Brasil Cognizant Tempo inteiro

**Who We Are**

**Senior Product Consultant - WMS**

**What you’ll do**

Your mission as a **Senior Product Consultant - WMS **will be overseeing the development and implementation of new products or services, ensuring they meet the needs and expectations of customers. You will work closely with cross-functional teams, including marketing, sales, and product development, to gather requirements, define product strategy, and drive product innovation. The Lead Product Consultant is also responsible for analyzing market trends, competitive landscapes, and customer feedback to make recommendations for product enhancements and improvements. Your goal is to deliver high-quality products that drive business growth and meet customer satisfaction goals.

**Key Responsibilities**:

- Presales:

- Analyze RFP/RFI requirements in details.
- Participate in solution response teams to ensure functional viability.
- Participate in pre-sales interactions with customers when showcasing solution etc.
- Product Consulting:

- Participate in requirements gathering sessions lead by the Product Consultant (functional) with the customer.
- Coordinate with onsite team / clients for requirements gathering / functional clarifications.
- Analyze the requirements in detail and participate in the gap analysis by providing comprehensive comparison with product features inclusive of identifying areas where customizations solutioning building needs to take place.
- Arrive at the blueprint for functional flow and alignment of product features to the same at the domain level.
- Prepare the supportive documentation.
- Share the same with the Product Consultant for evaluation.
- Design & Implementation:

- Conduct requirements analysis and provide the functional design.
- Create the UI designs.
- Perform product configuration setup based on customer needs.
- Review all the deliverables created by the Product Specialist functional and technical and Product Analyst within the track or module.
- Prepare/review deployment document.
- Testing:

- Coordinate with the testing team to validate usability by customer.
- Assist the testing team in creating test strategy document.
- Review test cases created by Testing team to ensure requirements coverage.
- Provide UAT and implementation support.
- Innovation:

- Contribute ideas / areas requiring improvements/best practices based on project implementation team feedback etc (Reactive).
- Implement process improvements as designed by the Product Consultant.
- Capability Building:

- Create and deliver functional training on products/modules etc.
- Mentor team from a functional perspective to ensure delivery of the module.
- Prepare guidelines and checklists for the team.
- Project Management:

- Create estimates and plans for the module.
- Within the scope of the track / module: provide status reports raise issues / risks / dependencies with the Product Consultant (functional).
- Coordinate with other tracks.
- Allocate work and raise requests for resources as required.
- Review deliverables generated for the track or module to ensure that they meet the necessary quality norms.
- Interact with onsite offshore team to ensure issue resolutions.
- Participate and contribute to status reports for the customer and meetings.
- Coordinate with the QE&AS PTG / testing group to provide clarifications on requirements.
- Present status to the customer if onsite.
- Create impact analysis for change requests/ maintenance issues in own area of work and seek review from Product Consultant.
- Interface with quality reviewers and auditors for the projects.
- Submit necessary artifacts data etc. as requested by the DAG.
- Knowledge Management:

- Conduct knowledge transfer sessions for new joiners in the project team.
- Create and deliver training on products/modules.
- Prepare summary & detailed case study.
- Contribute towards updating knowledge assets.
- People Management:

- Resolve conflicts within team members.
- Support team building activities Provide administrative support.
- Provide inputs on goal setting and performance appraisals of team.
- Identify skill gaps and training needs as required.
- Provide input into the learning and career plans for team members.
- Mentor team.
- Nominate team for awards.
- Conduct training through academy and induction of new team members.

**Minimum Qualifications**:

- Bachelor’s degree
- Language Level: Advanced English
- Training Needs Analysis
- SAP C/4HANA Commerce Technical
- BY Supply Chain Execution
- BY WMS (Dispatcher)
- User Access & Identity Mgmt

**Preferred Qualifications**:

- Strong communication skills: Being able to communicate with team members, clients, and stakeholders clearly and effectively is essential for a Lead Product Consultant.
- Problem-solving skills: Lead Product Consultants need to be able to think creatively and strategically to solve complex problems and address challenges that may arise during product development.
- Collaboration skills: Wor