Cloud Solution Architecture Manager

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings. To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers successfully realize their business outcomes. The **Cloud Solution Architect (CSA) Manager - Data & AI** will manage and lead a team of Cloud Solution Architects with deep expertise across Data and AI, which support a region for a specific set of customers within the Software and Digital Platform Division.

In this position you will have the opportunity to lead the innovative and thought leading Data and AI conversation with this most fast paced and tech savvy high tech companies in the world, while enabling and leading the career development and growth of your team of CSAs, and most importantly lead a high energy, collaborative and inclusive culture. All of this while being part of one of the most dynamic and innovative segments in the tech market today. You will need to demonstrate your expertise in leading Data and AI technical customer front facing teams, expertise in the Data and AI space, as well as driving a positive, inclusive and high energy culture.

**Responsibilities**:
The CSA Manager is a senior cloud technical leader with deep domain knowledge and experience in guiding customers across data estate migration, modernization, and transformation. The combination of this expertise and experience best enables our senior technical leaders to capture the opportunity and technical capabilities of Microsoft’s Data & AI Services to customers, partners, and internal stakeholders.

We are looking for a multi-faceted leader to lead and manage a team of Cloud Solution Architects (CSAs) aligned to the Data & AI business. As a manager, you will be accountable for the Data & AI business, and play a key role in developing the alignment and partnership with internal stakeholders (engineering and product leadership teams), and customer/partner stakeholders, inclusive of Business Decision Makers (BDMs) and Information Technology Decision Makers, Chief Data Officer, Chief Analytics Officer, etc. You will lead the Data & AI technical strategy and approach across the segments and customers in your region to drive growth of Azure Data Services.

Key responsibilities include:

- This CSA Manager will directly manage a team of Data and AI CSAs covering Enterprise customers in their respective territory.
- Be a technical thought leader and build trust with key technical decision makers and influencers across customers and partners. Provide clarity on enterprise wide data estate migration, modernization, transformation with respect to enterprise data architecture. Be comfortable addressing topics like information security, data governance, and compliance.
- Experienced at building and maintaining relationships with delivery leaders from top Azure Data Global System Integrators, Partners, and Microsoft Industry Solutions.
- Possess exceptional cross-team collaboration and communication skills. Be effective at partnering with all required Microsoft stakeholders in the subsidiary to drive role clarity, account coverage, project assignment and effective cross-team collaboration.
- Hire, on-board, and develop Data & AI CSAs. Be able to set a clear bar for excellence and build a high performing team that will be diverse and inclusive.
- Coach and enable teams to accelerate Azure Data & AI projects from architecture, to pilot/Proof of Concept (POC), to production, including guidance on architectural design, technical recommendations, blocker escalations and technical resource orchestration.
- Develop connections with product and engineering leaders to facilitate thought leadership with customers, and act as voice of the customer and advocate for product related feedback.
- Ensure your team delivers high quality production deployments that are resilient and successfull.
- Drive operational excellence, including timely consumption engagement management and high-quality reporting and insights.
- In addition, you drive adherence to Microsoft standards and recommended practices by setting expectations for the team around methodology and governance to ensure that the team identifies, communicates, and minimizes business and technical risks. You provide the team with a holistic perspective of customer/partner challenges, industry trends, and competitor architectures to allow team members to engage with customers/partners, demonstrate Microsoft's value, and develop counter strategy. You accelerate innovati