Senior Icm Business Analyst

**About Us**

Our leading SaaS-based Global Employment Platform enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we're dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.

Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.

The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.

At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.

**About this Position**

We are seeking a **Business Analyst** to join our global team, specializing in Incentive Compensation Management (ICM) systems.

This role will be critical in ensuring our compensation processes are efficient, accurate, and scalable, supporting the growth of our sales organization.

**What you'll do**:

- Collaborate with sales operations, finance, and IT to gather, document, and analyze business requirements for sales compensation plans and processes.
- Translate complex business needs into technical specifications and system configurations within our ICM platform, CaptivateIQ.
- **Develop and maintain data integrations from CRM and ERP systems**in collaboration with relevant teams
- Configure and maintain compensation plans, rules, and workflows within the ICM system, ensuring accuracy and compliance.
- Perform system testing, coordinate UAT (User Acceptance Testing), and validation to ensure the integrity of compensation calculations and data.
- Identify opportunities for process improvements and system enhancements to optimize compensation administration and reporting.
- Troubleshoot and resolve issues related to compensation data, plan calculations, and system functionality.
- Develop and maintain documentation, including business process flows, user manuals, and system configurations.
- Stay up-to-date with industry best practices and new features of our ICM platform.

**What we're looking for**:

- Bachelor's degree in Business, Finance, Information Technology, or a related field.
- 5 years of experience as a Business Analyst, with a focus on incentive compensation management or sales operations.
- Proven experience with **ICM software**, with a strong preference for **CaptivateIQ.**:

- Experience in **developing and maintaining data integrations from CRM and ERP (e.g. Salesforce, Workday).**:

- Experience with SQL, Excel, and data visualization tools (e.g., Tableau, Power BI)
- In-depth knowledge of sales compensation concepts, including quotas, commissions, bonuses, and territory management.
- Strong analytical and problem-solving skills, with the ability to interpret complex data and business requirements.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical stakeholders across time zones.
- Detail-oriented and highly organized, with a focus on accuracy and data integrity.
- Project management experience is a plus.
- Experience with collaboration tools such as:
- Jira, Confluence
- Process mapping tools e.g. Lucid
- Microsoft Suite (Outlook, Word, Excel)
- Google apps (Drive, Docs, Sheets)
- Slack

**Position Overview**
- We are seeking a Business Analyst to join our global team, specializing in Incentive Compensation Management (ICM) systems.
- This role will be critical in ensuring our compensation processes are efficient, accurate, and scalable, supporting the growth of our sales organization.

**Responsibilities**
- Collaborate with sales operations, finance, and IT to gather, document, and analyze business requirements for sales compensation plans and processes.
- Translate complex business needs into technical specifications and system configurations within our ICM platform, CaptivateIQ.
- Configure and maintain compensation plans, rules, and workflows within the ICM system, ensuring accuracy and compliance.
- Perform system testing, coordinate UAT (User Acceptance Testing), and validation to ensure the integrity of compensation calculations and data.
- Identify opportunities for process improvements and system enhancements to optimize compensation administration and reporting.
- Troubleshoot and resolve issues related to compensation data, plan calculations, and system functionality.
- Develop and maintain documentation, including business process flows, user manuals, and system configurations.
- Stay up-to-date with industry best practices and new features of our ICM platform.

**Qualification**
- Bachelor'