Remote Network and Computer Systems Administrator

**Job Description: Remote Network and Computer Systems Administrator**

**Overview**

**Schedule & Location**
- **Hours**: Full-time, 9:00 AM - 5:00 PM **Eastern Time (USA)**, Monday through Friday.

**Key ResponsibilitiesSystem and Network Maintenance**
- **Data and System Backups**: Proactively manage, monitor, and maintain all system, server, and website backups to ensure data integrity and rapid recovery. Regularly test backup restoration procedures.
- **Hosting Management**: Serve as the primary point of contact and technical liaison with our hosting providers to troubleshoot, escalate, and resolve all infrastructure-related issues promptly.
- **Website Migration**: Perform site and server migrations as needed, ensuring zero-downtime transitions and thorough post-migration verification.
- **System Integrity**: Monitor network performance and system resource utilization to identify potential issues and implement preventative measures to maintain high uptime and performance.
- **Security**: Assist with security monitoring and initial incident response, ensuring all systems are patched and protected against common vulnerabilities.

**Website & Application Administration**
- **WordPress Management**: Administer and maintain a variety of **WordPress** installations, including core updates, plugin management, and theme customizations.
- **Web Development Support**: Utilize knowledge of **HTML** and basic **PHP** to implement minor fixes, troubleshoot display issues, and make content updates across our websites.
- **Wireframing & UI/UX**: Possess the ability to create basic website **wireframes** and mockups to aid in design discussions and feature planning.
- **Membership Software**: Manage and support our current **membership management software** platform, including configuration, user data management, and integration troubleshooting.

**Communication, Work Ethic, & Support**
- **Task Management**: Ensure all tasks, projects, and reported issues are followed through to successful completion in a thorough and timely manner, meeting all necessary deadlines and quality standards.
- **Customer Service**: Provide occasional, professional **customer service** and technical support to users regarding system access, account issues, and basic troubleshooting (e.g., login, password resets).
- **Language Skills**: Must have good **English speaking** and writing proficiency as a secondary language to clearly and effectively communicate complex technical issues with team members, vendors, and customers.

**Required Skills & Qualifications**
- Must be fluent in English spoken and written word.
- Proven experience as a Network and/or Computer Systems Administrator, or in a highly related technical role.
- Deep practical knowledge of **WordPress** administration and maintenance.
- Familiarity with web development fundamentals, including **HTML** and basic **PHP** scripting.
- Experience administering and troubleshooting **Membership/Subscription Management Software**.
- Demonstrated expertise in managing, executing, and validating **data backup and recovery procedures**.
- Experience working directly with **hosting providers** and managing DNS/domain settings.
- Exceptional technical agility and proven ability to rapidly learn, configure, and troubleshoot new SaaS platforms and services.
- Exceptional sense of reliability, strong work ethics, and proven ability to manage and complete projects on schedule; capable of working autonomously and managing time effectively without close supervision.
- Must possess a **reliable, high-speed internet connection** and a functional remote office setup.
- Excellent problem-solving skills and attention to detail, especially in high-pressure, time-sensitive situations.

**How to Apply**

Base Pay: From R$15,000.00 per month

Expected Start Date: 17/11/2025