Remote Network and Computer Systems Administrator

Job Description: Remote Network and Computer Systems Administrator

Overview

We are seeking a highly reliable and technically skilled Remote Network and Computer Systems Administrator to join our team. This is a crucial role for maintaining the stability and security of our online infrastructure in an extremely time-sensitive business environment. The ideal candidate will possess a strong foundational knowledge of network administration, web development technologies, and a proven ability to manage critical systems independently. Reliability, strong work ethics, and a robust internet connection are non-negotiable requirements to ensure continuous operations and avoid costly downtime.

Schedule & Location

• Hours: Full-time, 9:00 AM – 5:00 PM Eastern Time (USA), Monday through Friday.
• Location: Fully remote. Candidate must be able to work from home reliably.

Key ResponsibilitiesSystem and Network Maintenance

• Data and System Backups: Proactively manage, monitor, and maintain all system, server, and website backups to ensure data integrity and rapid recovery. Regularly test backup restoration procedures.
• Hosting Management: Serve as the primary point of contact and technical liaison with our hosting providers to troubleshoot, escalate, and resolve all infrastructure-related issues promptly.
• Website Migration: Perform site and server migrations as needed, ensuring zero-downtime transitions and thorough post-migration verification.
• System Integrity: Monitor network performance and system resource utilization to identify potential issues and implement preventative measures to maintain high uptime and performance.
• Security: Assist with security monitoring and initial incident response, ensuring all systems are patched and protected against common vulnerabilities.

Website & Application Administration

• WordPress Management: Administer and maintain a variety of WordPress installations, including core updates, plugin management, and theme customizations.
• Web Development Support: Utilize knowledge of HTML and basic PHP to implement minor fixes, troubleshoot display issues, and make content updates across our websites.
• Wireframing & UI/UX: Possess the ability to create basic website wireframes and mockups to aid in design discussions and feature planning.
• Membership Software: Manage and support our current membership management software platform, including configuration, user data management, and integration troubleshooting.
• SaaS Evaluation and Adoption: Demonstrate a strong capacity for rapid and independent learning of new Software-as-a-Service (SaaS) applications at a moment's notice. This includes quickly evaluating new services for integration potential, mastering their configuration, and understanding their fit within the company's existing toolset.

Communication, Work Ethic, & Support

• Task Management: Ensure all tasks, projects, and reported issues are followed through to successful completion in a thorough and timely manner, meeting all necessary deadlines and quality standards.
• Customer Service: Provide occasional, professional customer service and technical support to users regarding system access, account issues, and basic troubleshooting (e.g., login, password resets).
• Language Skills: Must have good English speaking and writing proficiency as a secondary language to clearly and effectively communicate complex technical issues with team members, vendors, and customers.

Required Skills & Qualifications

• Must be fluent in English spoken and written word.
• Proven experience as a Network and/or Computer Systems Administrator, or in a highly related technical role.
• Deep practical knowledge of WordPress administration and maintenance.
• Familiarity with web development fundamentals, including HTML and basic PHP scripting.
• Experience administering and troubleshooting Membership/Subscription Management Software.
• Demonstrated expertise in managing, executing, and validating data backup and recovery procedures.
• Experience working directly with hosting providers and managing DNS/domain settings.
• Exceptional technical agility and proven ability to rapidly learn, configure, and troubleshoot new SaaS platforms and services.
• Exceptional sense of reliability, strong work ethics, and proven ability to manage and complete projects on schedule; capable of working autonomously and managing time effectively without close supervision.
• Must possess a reliable, high-speed internet connection and a functional remote office setup.
• Excellent problem-solving skills and attention to detail, especially in high-pressure, time-sensitive situations.

How to Apply

Interested candidates are invited to submit their resume and a brief cover letter detailing their relevant experience and confirming their availability to work 9:00 AM – 5:00 PM Eastern Time. Please specifically highlight your experience with membership software, site migrations, and provide examples of your ability to quickly master new software systems and deliver work on time.

Job Type: Full-time

Base Pay: From R$15,000.00 per month

Expected Start Date: 17/11/2025