Project Manager
Há 15 horas
At DigitalGenius, we help the world’s most loved brands transform customer experience with AI-powered automation. Our solutions automate repetitive support processes, enabling faster responses, happier customers, and more efficient operations. We partner with leading global enterprises across e-commerce, retail, fashion, and beyond.
We are now looking for a proactive **Project Manager** to join our Implementation Team. You’ll be at the heart of ensuring successful customer projects, coordinating between teams, and keeping initiatives on track to deliver measurable value for our clients.
**What You’ll Do**:
- **Project Planning & Execution**- Develop detailed project plans and timelines
- Define project deliverables in collaboration with our solutions architects and customers.
- Facilitate regular project meetings and provide clear communication of updates, risks, and changes.
- **Monitoring & Reporting**- Track project performance using appropriate tools
- Measure project success against objectives and KPIs.
- Prepare and present progress reports and documentation
- **Process Improvement**- Identify opportunities to optimize project management processes.
- Promote best practices in planning, execution, and reporting.
**Requirements**:
- 2+ years of experience in project management, ideally in SaaS, AI, or tech-enabled services.
- Strong organizational skills with the ability to manage multiple projects at once.
- Experience with project management and documentation tools (e.g., Jira, Notion).
- Excellent communication, leadership, and interpersonal skills, with the ability to influence and motivate cross-functional teams.
- Strong analytical and problem-solving skills, with the ability to think critically and make data-driven decisions.
- Ability to work effectively in a fast-paced, dynamic environment and adapt to changing priorities.
- Project management certification (e.g., PMP, Prince2) is a plus.
**Benefits**
- Competitive Salary
- Generous vacation time (25 days)
- Environment to develop your skills without bureaucracy or red tape
- Monthly fitness stipend of $210
- Ongoing subscription to Mental Health Support Platform
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