Consulting Staff Senior

Consulting Staff Senior-220004PO

**Applicants are required to read, write, and speak the following languages**: English, Spanish, Portuguese

**Preferred Qualifications**
**Summary**:
As a member of the Oracle NetSuite Global Business Unit (GBU) Enablement Organization, this position is responsible for leading and developing learning initiatives for our Customer Success Consulting, Education and Support teams in North America and the broader Oracle NetSuite global regions; ensuring consistent delivery and experiences across locations and in collaboration with the larger Enablement Organization. You will consult with business stakeholders and conduct needs assessments to identify strategically aligned learning and development initiatives, lead the design and development of training courseware in a variety of delivery modes (e.g., instructor-led training, self-paced training, virtual, blended), work with SMEs and business partners to collaborate in content creation, as well as providing input on measures regarding business impact and effectiveness of deployed learning solutions.

**Responsibilities**:

- Team with multiple stakeholders to define measurable learning objectives and goals, present solutions/plans, then develop content to execute on the solution
- Collaborate with fast-paced, high volume enablement and curriculum development teams to develop innovative content
- Ensure content and learning path alignment across various Enablement Programs
- Partner with Customer Success teams to identify and advocate for their specific enablement needs
- Conduct needs assessments and feedback efforts with key stakeholders
- Deliver instructor-led and virtual training to program participants
- Drive program and participant success; investing in the success of the team and going above and beyond
- Motivate individuals to succeed through impassioned leadership, coaching, and creativity
- Work effectively and cross-functionally across the organization; earning trust and building relationships throughout
- Maintain and update enablement content
- Consultative approach to identifying, assessing, and prioritizing requirements
- Excellent stakeholder management skills with the ability to work in a global, team environment
- Experience training users on ERP, financial, or accounting systems is desired; knowledge of NetSuite a plus
- Strong presentation, training and group facilitation skills; familiar and competent with audience-engagement methods and techniques appropriate for all types of audiences
- Solid project management skills - the ability to multi-task, excellent time management, organization, and prioritization skills with the ability to manage and meet tight deadlines
- Proactive approach and desire to launch and successfully execute new initiatives
- Demonstrated knowledge of instructional design and adult learning principles desired
- Ability to create and track metrics
- Outstanding communication skills; presentation, written, verbal, listening, and influencing
- Effective presentation and group facilitation skills; familiar and competent with audience-engagement methods and techniques appropriate for all types of audiences
- Proficiency in English and Spanish desired
- Bachelor’s degree or recognized equivalency or achievement of recognized professional level

**Detailed Description and Job Requirements**

As a member of the Consulting organization, you are responsible for ensuring that a quality, integrated software solution is delivered in a timely manner, at budget, and to our client*s satisfaction. This involves working closely with the client to understand and manage their expectations, as well as working closely with Oracle and third-party vendors to ensure delivery.

Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. A BS or BA in related fields. 3-6 years overall experience in functional or technical role. One year experience in multi-dimensional issue resolution. Ability to communicate effectively and build rapport with team members and clients. Willing to travel regionally with some national travel.

**Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.**

**Job**: Consulting
**Travel**: Yes, 25 % of the Time
**Location**: BR-BR,Brazil-Sao Paulo

**Job Type**: Regular Employee Hire
**Organization**: Oracle