Membership & supply Chain Officer, Latam

**Starting Date**:ASAP

**Contract type**: Full-time and open-ended

**Salary**: R$146,581 commensurate with relevant experience and skills

**Location**: Brazil

**Application closing date**: 27/11/2025

**About the Job**

Better Cotton Initiative (BCI) is the world’s largest cotton sustainability initiative - we support more sustainable farming practices and farm livelihoods for nearly 3 million farmers in the Better Cotton network in 23 countries around the world. BCI works across all farm sizes and geographies. It is crucial that Better Cotton producers, and the cotton they produce, can continue to access international markets in the face of changing regulatory and business expectations. Are you purpose-led and ready to embark on a journey to shape the future of sustainable cotton? Join us at Better Cotton as Membership & Supply Chain Officer, LATAM & Portugal and support member engagement and the implementation of Better Cotton’s supply chain systems across the LATAM and Portugal region.

**The Challenge**

Looking ahead to 2030, we are targeting reducing GHG emissions from cotton production by half, big cuts in synthetic pesticide use, improve soil health across our network, improve farm income and support women’s empowerment among farmers and farm workers.

As Membership & Supply Chain Officer, you will be responsible for supports members and supply chain actors to achieve their Better Cotton sourcing targets by enabling access to the Better Cotton Platform, delivering insights through reporting, and supporting stakeholder engagement process, training and events, which contribute to systemic change towards more sustainable cotton production. You will provide high quality administrative support to the LATAM/Portugal Team, and support reporting for the region.

**Areas that play to your strengths**

We are seeking a motivated Membership & Supply Chain Officer to join our Membership and Supply Chain Team.

**Membership Engagement & Support**

- Recruit and onboard new members and suppliers.
- Guide applicants through documentation, cotton consumption calculations, and compliance steps.
- Respond to stakeholder queries via Helpdesk and escalate when needed.
- Support external communications and awareness of Better Cotton initiatives.

**Supply Chain Operations**

- Monitor and troubleshoot account creation and transaction processes.
- Clean and validate data to ensure system accuracy and compliance.
- Compile and analyze KPIs (e.g., uptake rates, inventory structures).
- Deliver supplier training programs (online and in-person).
- Collaborate with internal teams to improve tools and processes.

**Reporting & Administration**

- Provide high-quality administrative support to the LATAM/Portugal team.
- Support regional reporting and performance monitoring.
- Translate and adapt tools and documents for cultural and linguistic relevance.

**We are looking for someone who has**

**_
Essential_**

- Customer service orientation - for account creation, data validation, and stakeholder management.
- Data Analysis and reporting -Excel advanced functions)
- Event and training organization and delivering - for organizing and delivering on-line and in-person training programs and stakeholder events.
- Documentation and compliance review - for onboarding and membership processing.
- Helpdesk systems and procedures - for managing stakeholder queries.
- Sustainability and têxtile industry knowledge - understanding Better Cotton’s mission and practices.
- Multilingual communication - ideally Spanish, Portuguese, and English.
- Effective communication
- Collaboration and adaptability
- Problem-solving and attention to detail
- Time management

**_ Desirable_**

- Salesforce CRM proficiency
- Power BI or similar tool
- Chain of Custody and Traceability
- Cultural sensitivity
- Initiative and ownership

**What we offer**

- Competitive salary
- Remote work and flexible working arrangements
- The opportunity to work from anywhere in the world for up to one month per year
- Continuous learning and development
- Life Insurance
- Dental Insurance
- Medical Insurance
- Meal Voucher Allowance
- 13th Salary (Bonus) - Paid in 2 instalments Nov/Dev (Additional)
- Legal protections of Local Labour Law
- 25 days paid annual leave, plus 8-9 Bank Holidays and a further 3 discretionary days off over Christmas/year end period.
- A warm, positive working environment where everyone is valued
- The opportunity to make your mark and make a difference.

**Working arrangements**

The position is full-time (40 hours per week), offers flexible working arrangements, and will be based remotely in Brazil. The role will be hired through an employer of record acting on behalf of Better Cotton. The role requires occasional travels to meet the team and some stakeholders (up to 15%)

Send us your CV (2 pages maximum) and a brief cover letter (1-page maximum) by or before **27.11.2025** via this link.

In your cover letter, please include an explanation