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Customer Care Representative
2 semanas atrás
**Austria** / 9400 Wolfsberg
**Full-time**
**Responsibilities**:
- Preparation, handling, and follow-up of service and repair work (domestic and international), including commercial control and billing
- Work preparation and spare parts shipping
- Comprehensive customer support (international phone calls, correspondence, various administrative tasks, customer visits)
- Order processing in the ERP system
- Interface between customer / sales / suppliers / engineering / production
- Various commercial tasks, customs handling, and international goods traffic
**Qualifications**:
- Technical education (apprenticeship or technical college - HTL)
- Work experience in customer service and/or plant engineering is an advantage
- Excellent computer skills, especially MS Office
- ERP and AutoCAD knowledge is a plus
- Fluent English (spoken and written)
- Strong negotiation skills, assertiveness, problem-solving ability, and team spirit
- Commitment, time flexibility, and attention to detail
- Completed military or civil service, valid category B driving license
**Benefits**:
- Full-time position (40 hours/week, flexitime)
- In addition to numerous benefits, we offer an attractive compensation package. Your salary and job classification will be determined in a personal interview based on your qualifications and experience (minimum annual gross salary: €36,918 according to the Information and Consulting collective agreement after 2 years)
- A responsible role in an exciting work environment
- Constructive, appreciative collaboration and a strong sense of teamwork
- Individual career development and professional growth opportunities
- Extensive training and continuing education options, plus numerous benefits
- A family-like corporate culture that values long-term cooperation
**KOHLBACH Gruppe**
9400 Wolfsberg
Grazer Straße 23
Österreich
Hr. Ing. Gert Hofman
