Program Manager

Há 12 horas

Sao Paulo, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

Bachelor's degree or equivalent
- Experience in program or project management

Are you looking for a new challenge in a fast-paced, innovative company? Come make history in Amazon’s Brazil team We are looking for talented Program Manager for Amazon to develop Vendor Education Program to help our vendors successfully launch and grow on Amazon.

Our vision is to be the partner of choice for vendors in Brazil by providing seamless and troubleshooting-free Vendor Experience. Once vendor choose to partner with Amazon, it deploys their long-term strategy, ultimately benefiting our final customer.
We empower every vendor to be able to launch, build, operate and succeed on Amazon. We are searching for a talent professional to create and lead Education and Growth initiatives that will have impact on all Amazon vendors and in Amazon Retail teams increasing scalability.

The Program Manager Vendor Education aim to unlock vendor growth through strategic learning initiatives. She/he will work closely with various stakeholders (Product Families and MVR teams) and peers (Catalog, Instock, Payments ect) to drive learning initiatives that will have positive impact on our vendors. She/He will review performance on key performance metrics, facilitate programmatic input and ensure accountability for strategic and tactical initiatives.

Key job responsibilities
- Lead Learning Programs as Vendor Growth University, Webinars and Events at Amazon to drive vendor performance.
- Explore vendor experience opportunities to design relevant content that helps vendors to resolve blockers and grow.
- Design and develop online learning experiences that align with learning outcomes that align to our vendor education goals.
- Use eLearning authoring tools to build online learning experiences and content.
- Analyze performance data to determine performance and learning objectives that deliver expected business results.
- Benchmark with other countries and global teams to improve metrics.

About the team
We identify, develop, and manage a set of scalable initiatives to grow Amazon Brazil Retail Key Inputs related to Vendor Experience, Selection, Productivity and Profitability increase. Our goal is to Eliminate, Automate, or Offshore Low Value-add activities that are holding us to improve the Brazilian Customer shopping experience.

Our goal is to accelerate the flywheel and delight our customers by promoting synergies throughout the retail business. We bring solutions that overcome coordination issues, scale best practices and ensure continuous improvements in our processes and systems.

Sao Paulo, SP, BRA
- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document

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