Load Coverage Specialist

2 semanas atrás

Rio Grande do Sul, Brasil Zelh Tempo inteiro

**About us**:
Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy

**Key Responsibilities**:

- Outbound Calls: Conduct high-volume outbound calls to carriers nationwide to secure capacity for freight transportation.
- Inbound Calls: Handle incoming calls from carriers interested in hauling freight for Arrive and provide them with necessary information.
- Capacity Management: Sell shipments over the phone to carriers who meet the company's strict requirements, ensuring that all loads are covered efficiently.
- Problem-Solving: Act as a point of contact for carriers and internal teams to resolve any issues that occur during transit, such as delays, route changes, or damages.
- Quote loads using the DAT Load Board to provide competitive rates.
- Secure load coverage through strategic load postings and proactive cold outreach.
- Negotiate rates effectively to meet budget and service goals.
- Qualify carriers using Carrier411 and MyCarrierPackets to ensure compliance.
- Set up approved carriers in the Transportation Management System (TMS).
- Build and manage loads within the TMS, ensuring timely progress through operational stages.
- Conduct regular tracking and tracing of shipments, including twice-daily check calls.
- Proactively update brokers on any potential issues to mitigate service disruptions.

**Working** **conditions**:

- Working schedule: Mon - Fri 8am - 5 pm EST/ 14:00-23:00 Serbian time
- Competitive Salary in USD
- Remote mode of work
- 10+ business days of paid time off
- Team building and corporate events
- Equipment provided
- A supportive team
- Remote eligibility

**Requirements**:

- Strong organizational skills and ability to multitask.
- Upper-intermediate + English Level.
- Proven experience in logistics or a similar role.
- Strong understanding of transportation regulations and logistics procedures
- Experience in logistics and familiarity with TMS platforms and load boards, such as **Ascend TMS, DAT Load Board, Sylectus Load Board and others**
- Excellent organizational and time management skills.
- Proficient in Microsoft Office and logistics software.
- Exceptional communication and interpersonal abilities.
- Ability to multitask and prioritize tasks effectively.
- Problem-solving skills and attention to detail.

**Working** **conditions**:

- Working schedule: Mon - Fri 8am - 5 pm CST
- Competitive Salary in USD
- Remote mode of work
- 10+ business days of paid time off
- Team building and corporate events
- Equipment provided
- A supportive team

Join our team and become an integral part of our mission to provide reliable and efficient freight transportation solutions to our customers.

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