Spare Parts Administrator

2 semanas atrás

Sao Paulo, Brasil Sidel Tempo inteiro

Execute the quote-to-cash process for Sidel spare parts sales by preparing quotes, managing orders and other spare parts flow-related activities, implement and comply with safety standards, contribute to continuous improvement.

**Your Mission**:

- Manage customer requests for spare parts
- Prepare in the ERP and send out customer offers for spare parts
- Manage customer inquiries on spare parts pricing, availability and order processing
- Follow-up on selected customer offers for spare parts to maximize sales
- Place customer orders for spare parts in ERP and send order confirmations
- Follow-up customer orders for delivery on-time and in-full
- Support to financial team to manage customer payments
- Process customer requests for return of spare parts and other spare parts-related claims
- Manage customer information in the ERP, prepare activity reports
- Follow up on non-conformity issues and work to provide solution to customer
- Analyse offer, order intake and backlog; and prepare forecasts when requested
- Follow up with sales and services teams on lost deals

**Your Profile**:

- Able to work autonomy way and under pressure
- Able to manage priorities and multiple customer requests
- Expertise in Excel and ERP Systems, SAP is a plus.
- Excellent communication skills, written and verbal.

LANGUAGE REQUIREMENTS
- English

**Contract Type**:
**Permanent**:
**Country**:
**BRAZIL**:
**Location**:
**Sao Paulo**:

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