Senior Product Manager

It’s not just about your career or job titleIt’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

Who will you be working with?

In this strategic Sr. Manager of Product position, you will establish trusted advisor relationships with external customers, internal teams, and ecosystem partners. You will collaborate with the Wabtec KinetiX and broader Wabtec teams to engage with key customers and manage the product roadmap for E2E Backoffice Systems. This role requires a strategic thinker with expertise in technology development. Responsibilities include exploring new business opportunities through data analytics, mapping customer needs, establishing local relationships, and serving as the main point of contact (POC) for Backoffice engagements.

How will you make a difference?

In this role, you will advocate for our customers by driving a streamlined back office solution for the KinetiX portfolio. This includes owning system health dashboards and automated reporting, establishing key alerts for customers, designing a customer-centric user interface, and working toward an app solution that will streamline maintenance and trigger actions.

What do we want to know about you?
- Bachelor’s degree in computer science, engineering, technology, or a related discipline, or equivalent experience.
- Proven experience in E2E system development in the automotive sector.
- Fluency in English.
- Excellent communication, negotiation, and presentation skills.
- A strategic thinker with a proactive approach to problem-solving.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong business acumen, problem-solving, and creative skills. Ability to exercise sound judgment and make decisions based on market and customer trends—going beyond the status quo.
- Technical acumen to interface with technologists, understand complex concepts, and translate them for business or industry audiences.
- Demonstrated business/technical acumen, including strong written, verbal, and presentation skills.
- Preferred: Deep understanding of passenger and freight rail operations, systems, and maintenance strategies.
- Deep understanding of the technology stack with an E2E mindset.
- Strong interpersonal skills, including creativity and curiosity, with the ability to effectively communicate and influence solution direction to both technical and non-technical audiences across all organizational levels. Flexibility to navigate cultural nuances and business practices, and adapt strategies accordingly.
- Ability to manage ambiguity, demonstrate strategic agility, manage diversity, and drive for results.

What will your typical day look like?
- Strategy and Vision: Develop and evangelize a clear vision and strategy for the back-office offering of the product set, keeping both customer needs and Wabtec's vision in mind.
- Strong Customer Focus: Understand and implement process and data flows that provide performance and health insights into product sets. Engage with customers, internal stakeholders, and partners to understand their needs, steer the back office, and enhance the product experience.
- Roadmap Development & Prioritization: Take ownership of the product roadmap and make data-driven decisions to develop key features and enhancements based on customer needs, business impact, and technical feasibility. Ensure alignment across all stakeholders, including engineering, design, and leadership teams.
- Product Delivery: Collaborate closely with customers, engineering, and UI/UX teams to deliver back-office systems that are easy to use and deliver high value. Define detailed system behavior, including process flows, to guide development.
- Risk Identification and Mitigation: Proactively identify potential risks to back-office performance, customer satisfaction, and operational efficiency. Take ownership of mitigating risks and ensuring stability and high availability.
- Cross-functional Collaboration: Assist cross-functional teams to ensure successful major iterations of development and launch. Provide demos and roadshows to drive the adoption of product features and improvements.
- Release Planning: Coordinate across engineering teams for the development of enhancements and feature releases.
- Performance and Metrics: Define, monitor, and report on key performance indicators (KPIs), such as uptime and availability, to measure the performance of individual systems and the overall back office. Use available data to make data-driven decisions.
- Communication: Provide timely and consistent communication to stakeholders on updat