Senior Business Analyst, Gtm Strategy

**Company Overview**:
DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.

**What you'll do**:
The Senior Business Analyst, GTM Strategy & Operations offers a global exciting and high-visibility opportunity to partner with some of our senior leadership members to crack the most important strategic problems, and influence the trajectory of DocuSign’s business.

This position is an individual contributor role reporting to Director, Sales Strategy & Operations LATAM.

**Responsibility**
- Produce and maintain metrics reports on business development and sales activities, effectiveness, and business impact
- Establish and maintain scalable processes that ensure best practices sharing across our business development and sales organizations
- Know the latest industry trends and best practices in sales technology and automation, and evaluate and recommend new technologies that can improve the effectiveness of our revenue engine
- Understand the overall DocuSign strategy and sales goals to translate these into metrics and dashboards
- Leverage business process knowledge and expertise to identify gaps and recommend GTM improvements
- Define clear problem statements, develop solution options, and present recommendations to key collaborators to drive consensus
- Advise mid-senior members of the sales organization on growing and optimizing their businesses by making data-driven, actionable recommendations that help them make intentional decisions to achieve their long-term strategic priorities
- Support annual planning through data-driven recommendations (e.g. customer segmentation, headcount, financial and territory planning, quota setting)
- Support day-to-day operations including forecasting, pipeline analysis, and QBRs
Lead and support ad-hoc projects with regional or global impact (e.g. GTM changes, process improvement, sales incentive design, forecast modeling, dashboard development for KPI monitoring)

**Job Designation**:
**Hybrid**:
Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

**What you bring**:
**Basic**
- 5+ years relevant experience translating data into insights, and partnering with senior team members
- Previous work experience in Strategy and Operations roles and/or at a management consulting firms, investment banks, technology companies or comparable experience
- Proficient in English
- Intermediate in Spanish
- Proficient in Excel and PowerPoint

**Preferred**
- Strong intuition for business
- Strong ability to efficiently manage time, prioritize tasks and work within deadlines with intermediate to little supervision
- Proficient in Spanish
- Previous SaaS industry experience
- Experience with Salesforce, Tableau, and Snowflake
- Experience with SQL queries and Python
- Experience with data analysis and visualization tools (Google Analytics, Looker, Power BI)
- Comfortable with ambiguity and fast change with an ability to adapt as needed
- Accurate and precise attention to details
- Excellent written and verbal communication skills
- Proven ability to structure complex problems, navigate data sets, develop solutions, and craft high-quality executive presentations

**Life at DocuSign**:
**Working here**

DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

**Accommodation**

**Our global benefits**:
**Paid time off**:

- Take time to unwind with earned days off, plus paid company holidays based on your region.**Paid parental leave**:

- Take up to six months off with your child after birth, adoption or foster care placement.**Full health benefits**: