Customer Support Specialist

1 dia atrás


Brasilia, Brasil RateHawk Tempo inteiro

Emerging Travel Group (ETG) is looking to hire a Language Support Specialist, who will take calls and provide initial advice to our B2B partners in **Italian** language.

Job Responsibilities:

- taking calls and providing initial advice to B2B partners in **Italian** language;
- communication with partners about the on-going cases, providing regular updates on the progress;
- helping other operation teams with the communication in **Italian** language;
- handling info requests for B2B partners;
- recording information in the CRM system about work done.

**Requirements**:

- knowledge of **English at Advanced level**: capability of speaking on the phone in English and writing in business English;
- knowledge of **Italian language **at Advanced level**: capability of speaking on the phone in local language and handling business correspondence;
- ability to learn quickly and be results-focused and stress-resistant;
- multi-tasking skills;
- possession of a strong sense of empathy;
- responsibility and carefulness;
- professional experience in the travel industry or in a concierge agency, ТМС, DMC or tour operators (as an advantage).

**Benefits**
- remote work;
- schedule 2/2 (3 p.m. - 3 a.m. Brazil time);
- a young and active team of super specialists;
- interesting and ambitious tasks that will take you to the next professional level;
- learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
- corporate discounts on hotels and other services.



  • Brasilia, Brasil Udalenno Tempo inteiro

    We are a German accommodation company which is specialised in offering accommodations of various sizes in different locations. Our aim is to provide our clients with a home in a strange city and make their staying the most comfortable. We want our guests to enjoy their trip without any hassle and rely on the high-quality services provided by us. At this...


  • Brasilia, Brasil Prometeo Talent Tempo inteiro

    **About the company**: **RoverPass **is a startup focusing on the campground and RV park industry. They provide campgrounds and RV parks with a property management system and marketing services to help drive them more business. They are a small team and require a hands-on and hungry approach. **The role**: We are looking for a **Reservations Data Entry...


  • Greater Brasilia, BR TP Tempo inteiro

    Join the nation's leading interaction company and be part of the best team of Support, Customer Service, and Sales Specialists!We are looking for talented Technical Support Specialists with a commercial focus to join our team in Bogotá, Colombia. If you are a proactive person with technical and sales skills, this is your opportunity!What do we...


  • Brasilia, Brasil SupportYourApp Tempo inteiro

    **Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging...

  • Remote Customer Support

    1 semana atrás


    Brasilia, Brasil ModSquad Tempo inteiro

    **ModSquad** has partnered with a **top music streaming service** and we are currently seeking music-lovers and experienced Customer Support Representatives to join our team. This is a **fully remote opportunity** and as a member of this team, you will respond to customer inquiries via inbound web messages in **Portuguese **and** English** Please note: In...


  • Brasilia, Brasil SupportYourApp Tempo inteiro

    **Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our **Customer Support Consultant** team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging...


  • Brasilia, Brasil SupportYourApp Tempo inteiro

    **Passionate about the latest trends in Tech?** What if you had a chance to be a part of the world's leading Hardware, Software of SaaS solutions? Imagine team-mates who speak 40+ languages and have the most diverse professional and cultural backgrounds. Join our SupportYourApp team as a Customer Support Consultant to kick-start your carrier in Tech. Get the...


  • Brasilia, Brasil Microsoft Tempo inteiro

    Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...


  • Brasilia, Brasil AffiliateUp Tempo inteiro

    **Requirements**: - **Proficiency in English, Spanish and Portuguese (writing and speaking);**: - Computer literacy; - Able to identify ways of solving the problem and present the solution in a verbal and written manner; - Strong interpersonal skills; - High levels of professionalism; - Attention to details and punctuality; - **Windows with a minimum of...


  • Brasilia, Brasil AffiliateUp Tempo inteiro

    **Requirements**: - **Proficiency in English, Spanish and Portuguese (writing and speaking);**: - Computer literacy; - Able to identify ways of solving the problem and present the solution in a verbal and written manner; - Strong interpersonal skills; - High levels of professionalism; - Attention to details and punctuality; - **Windows with a minimum of...