Latam Marketplace Production Support
Há 3 dias
DepartmentProduct Management
LevelExperienced (Individual Contributor)
LocationBrazil - São Paulo
The Regional Product Management team at Shopee is the key focal point between the business, engineering and design teams. The team is responsible for implementing strategy, road maps and features, while adhering to business goals. It covers all functions including but not limited to Financial Services, Supply Chain, Search, Recommendation, Advertising, Order, Promotion, User, Anti-Fraud, Seller Service. Join us to own a product that is impacting millions of lives in Southeast Asia and Taiwan. Browse our Product Management team openings to see how you can make an impact with us.
- Respond to system queries, perform troubleshooting, and conduct research to identify solutions to the reported issues for the Latin America region.
- Able to build strong relationships through problem understanding, ensuring timely resolution or escalation, and communicating promptly on progress.
- Work closely with Product Managers, Software Developers, and QA Engineers to improve our product to serve millions of users.
- Learn how each of our products operates from the ground up.
- Identify issue trends for reporting to all stakeholders to improve the system stability.
**Requirements**:
- Bachelor in Engineering-related majors. Computer Science or related discipline will be an advantage.
- Relevant work experience in a similar role.
- Sharp and tenacious troubleshooting skills, a great problem solver with the ability to take system problems and structure an action plan.
- Ability to work independently or with mínimal assistance.
- Good logical and structural thinking.
- Strong sense of responsibility.
- Be collaborative and supportive of teammates.
- Proficient in English and Portuguese or Spanish in order to collaborate with counterparts across various regions.
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Sao Paulo, Brasil Shopee Tempo inteiroDepartmentProduct Management LevelExperienced (Team Lead) LocationBrazil - São Paulo The Regional Product Management team at Shopee is the key focal point between the business, engineering and design teams. The team is responsible for implementing strategy, road maps and features, while adhering to business goals. It covers all functions including but...
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