Sr. Renewal Manager

**Sr. Renewal Manager - Public Sector** Sales & Business Development | Remote - Brazil **Our agreement with employees** DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better. And for that, you'll be loved by us, our customers, and the world in which we live. **The team** **This position** This position is an individual contributor role reporting to the LATAM Sr, Manager, Renewal and is designated Remote. **Responsibilities** - Conduct regular "Quarterly Business Review" calls with existing DocuSign clients to develop and maintain extraordinary relationships to ensure their satisfaction and retention while helping to grow DocuSign's incremental revenue - Renew all assigned accounts with favorable terms and conditions - Qualify sales opportunities based on DocuSign's sales methodology and metrics, to include client fit and success criteria - Position DocuSign's value proposition as part of the overall business solution, linking these benefits back to the key business issues of the client - Perform through networking calls with existing clients, develop referrals into new opportunities and maintain Client Referral program - Review assigned accounts to regularly highlight key results, analyze metrics, demonstrate value, and emphasize the ROI, as well as, recommend process/procedure changes to better utilize DocuSign's services - Build and effectively execute account plans and strategies for each target account - Provide accurate, timely reports, and forecasts, as needed, for management - Develop and maintain sophisticated knowledge of DocuSign's products and services **Basic qualifications** - 4+ years of experience in renewal management, consultative sales and /or business consulting, preferably within a SaaS model - 4+ years of experience in sales methodologies used to prospect within the account, consult with the client on business issues, create and present proposals, negotiate terms, and close sales - 4+ years of experience leading big teams - Fluent English and Spanish - BS/BA degree **Preferred qualifications** - Familiarity with Public Sector - Ability to identify, critique, suggest, and implement intelligent changes to the clients' business optimization processes - Strong capacity for engagement and mastery cross area - Excellent verbal and written communications skills to be able to interact effectively at all levels of an organization, from individual contributors to C-level - Strong experience in forecast and result management (churn) - Strong experience in people management and leadership skills - Process Management - Willingness and ability to travel as necessary **Vaccination requirement** DocuSign may require all employees to be fully vaccinated against COVID-19 and provide proof of vaccination to visit a DocuSign office, to meet with potential or actual customers or business partners, or for other business-related purposes, in accordance with local law. Please note that DocuSign has contracts with different governments globally which may require compliance with local and federal laws. **About us** DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. And we help save the world's forests and embrace environmental sustainability. **Accommodations** LI-Remote