Renewals Account Manager

About VERITAS

Veritas solves what no one else can. With an industry-leading product portfolio, we offer proven, modern, and integrated technology that brings together availability, protection, and insights. Our Veritas Enterprise Data Services Platform addresses current and future data issues end-to-end - keeping mission-critical workloads highly available, protecting data everywhere, and providing insights to optimize costs and maintain regulatory readiness.

Veritas Technologies is a leader in multi-cloud data management. Over 80,000 customers—including 95% of the Fortune 100—rely on us to help ensure the protection, recoverability, and compliance of their data. We have a reputation for reliability at scale, which delivers the resilience our customers need against the disruptions threatened by cyberattacks, like ransomware. No other vendor is able to match our ability to execute, with support for 800+ data sources, 100+ operating systems, 1,400+ storage targets, and 60+ clouds. Learn more at


Veritas’ Worldwide Field Operations (WFO) propels company growth by driving all aspects of new business and channel sales and includes global sales operations and global sales enablement for all new business and renewal sales.

About VERITAS

Veritas solves what no one else can. With an industry-leading product portfolio, we offer proven, modern, and integrated technology that brings together availability, protection, and insights. Our Veritas Enterprise Data Services Platform addresses current and future data issues end-to-end - keeping mission-critical workloads highly available, protecting data everywhere, and providing insights to optimize costs and maintain regulatory readiness.

Veritas Customer Success is responsible for ensuring that Veritas’ customers are successfully exceeding the value of their investment in Veritas solutions and coordinating the company focus on the end-to-end customer relationship. Customer Success includes customer support and care, professional and business critical services, and renewal sales.

Veritas supports 500+ data sources, 150+ storage targets, 50+ clouds, and any deployment model imaginable. We serve 99% of the Fortune 100, 90% of the Fortune 500, and are the market leader in Software-defined Storage, Data Protection, and Archiving.

The Renewals Account Manager role will align to the Worldwide Sales and Marketing organization. In this role, responsibilities include Account Development, Retention and Customer Success. You will play a key role in developing customer relationships within North, Northeast, Midwest and Federal Accounts in Brazil. We’re looking for a sales-oriented professional who values creativity and customer engagement.

**Responsibilities**:

- Meet or exceed Individual/Team Sales Quotas - Quarterly/Annually
- Lead Business Review Calls to assess customer experience, current usage of product, IT environment changes and growth opportunities
- Build and document renewal quotes, process orders, and compile history in company CRM software
- Collaborate with various organizations both internal and external including Veritas Partners, Distributors, Internal Veritas departments
- Close business that is complex in nature and often contractual
- Adhere to Veritas policies and procedures accurately
- Continuously assess risk in an account and proactively engage with customers who are at risk of leaving
- Review lost business and develop plan to action of win back customers
- Prepare and engage in business development team meetings
- Prepare and engage in education/enablement meetings on product development and updates
- Forecast business quarterly with a high degree of accuracy

Qualifications:

- Experience in Information Technology (IT), IT services and products
- Solid skill in presenting to customers and conducting business reviews
- Driven and self-motivated with strong commitment to professional development
- Competitive and passionate in sales
- Proven history of exceeding your sales retention/growth quotas
- High level of business acumen
- Highly proficient abilities with excel and various databases & CRMs - specifically Oracle
- Ability to work well in a team environment and build territory plans/strategies
- Ability to handle multiple tasks in an efficient and professional manner
- Desire to think outside the box to create a unique yet streamlined experience for our customers
- Very strong attention to detail and organization
- Ability to work under multiple deadlines
- Bachelor’s Degree Preferred
- Fluent in Portuguese and English
- Experience with Government vertical preferred