Nordic Outdoor Attendant

Location: Bend, Oregon

Are you interested in delivering memorable experiences, enhancing people's lives and having fun while doing it? This shared mission of POWDR and Mt. Bachelor creates a fun and inspiring culture that we live every day. We look for employees who are passionate about sharing mountain culture, have a positive attitude, are problem solvers and care about winning as a team. Our vision drives us to deliver exceptional experiences and it's our employees who become the true moment makers here at Mt. Bachelor.

This role comes with amazing perks & benefits because we want our employees to Work Where You Play- Free employee season pass and free or discounted dependent(s) season pass- Free and discounted friends & family day passes- Free transportation to & from Bend, Sunriver, and La Pine- Discounts across the resort (food & beverage, retail, rentals, lessons & more)- Employee housing program- 401k with up to 5% company match & immediate vesting- Discounted onsite daycare- Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more)- Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts
- Hiring for both Full-Time & Part-Time_

Position Summary

The Nordic Outdoor Attendant is responsible for Operations, Safety, Ticket Issues, Crowd Control, and Guest Service at the Nordic Ticket Gate. They will review the daily grooming report and event details to communicate this information to inquiring guests and will always be in full uniform while working. The Gate Attendant welcomes guests to the Nordic trails and ensures that the gate and exterior lodge area are in a safe condition for skier and snowshoer passage. Being an Outdoor Attendant is an outside job in all types of harsh winter weather that may involve long periods of standing. The job will require early morning starts and frequent snow shoveling.

Essential Functions/Major Responsibilities- Set up, maintain, and tear down crowd control gates and signs.- Maintain the entry & exit area.- Provide constant guest service while checking for valid trail passes.- Effectively communicate while organizing a large crowd.- Assist with ticket/pass issues and report fraud.- Assist in snow and ice removal wherever and whenever necessary.- Demonstrate success in safety awareness.- Maintain a safe work environment.- Split kindling and haul wood.

Secondary Function- Assist the indoor (lodge) staff, especially in the afternoons. This will include selling tickets, selling retail, renting equipment to guests, ski waxing, equipment repair, and other duties as needed.- Assist in monitoring guest access to the Lodge in compliance with OHA guidelines for indoor spaces.- Assist in training new attendants and other employees who cover breaks.- Assist with special events as directed by the supervisor.

Job Scope

Along with our wilderness environment, our people are our product. The Nordic Outdoor attendant is a front-line representative of Mt. Bachelor, and as such, they are held accountable to all policies and procedures presented in training seminars, safety huddles, the employee handbook, and operations manual. The Outdoor Attendant provides exceptional customer service, directions, and information that can be critical to a guest's success and enjoyment of their experience. The Outdoor Attendant maintains physical access to the lodge and trails and pays constant attention to conditions and safety concerns.

Interpersonal Contacts

Nordic Lodge Staff, Nordic Instructors, Nordic Event Staff, Nordic Grooming Staff, Guest Relations, Public Safety, Ticket Sales, & Nordic Patrol.

Specific Job Skills- Technical: Willingness to learn the resort’s POS program. Nordic ski proficiency preferred.- Physical Capabilities: Able to remain standing outside in all weather conditions. Frequent shoveling, lifting, pulling, pushing, and bending. Additionally, every position at Mt. Bachelor requires the ability to shovel snow and walk on steep and uneven surfaces.- Additional: Exceptional guest service.

Education/Related Experience- Minimum education required: Ability to read, write, and follow directions.- Minimum time in related position: 1 year of related experience preferred.

Physical Demands- The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Such accommodations require an interactive discussion with the Human Resources Department before such accommodations can be made.- Every position at Mt. Bachelor requires the ability to shovel snow and walk on steep and uneven surfaces.

Current Hiring Rate: $15.50/hr

Minimum Age Requirement: 18+

Come Work Where You Play