Analista Genesys Cloud Sr I Remoto

Genesys Cloud is in hyper-growth mode. The mission of Genesys Cloud Business Strategy & Operations team is to support Genesys Cloud leadership to develop growth strategy and drive strategic & operational initiatives to ensure the strategy is executed successfully.As a Sr. Cloud Business Development, you will bring your leadership, business acumen,...

Genesys Cloud is in hyper-growth mode. The mission of Genesys Cloud Business Strategy & Operations team is to support Genesys Cloud leadership to develop growth strategy and drive strategic & operational initiatives to ensure the strategy is executed successfully.As a Sr. Cloud Business Development, you will bring your leadership, business acumen,...

**Discover**:You will run workshops with business users to uncover gaps and opportunities, define the projected benefits, and present the outcomes to all stakeholders. In these discovery workshops, you will build a strategy illustrating where our technology makes the most impact.**Design**:You will create a customized demo, with the opportunity to showcase...

Requirements: - Advanced English - Good understanding of SIP Protocols, Genesys Framework and Architecture - Reporting components like CCPulse/Pulse, ICON, Infomart and CXInsights - Good troubleshooting experience in Genesys infrastructure. - Good understanding of the following Genesys Products - Design call-Flow Architect/ Script/ Data Actions/ Data...

Requirements:Advanced EnglishGood understanding of SIP Protocols, Genesys Framework and ArchitectureReporting components like CCPulse/Pulse, ICON, Infomart and CXInsightsGood troubleshooting experience in Genesys infrastructure.Good understanding of the following Genesys ProductsDesign call-Flow Architect/ Script/ Data Actions/ Data tableIntegration with...

Demonstrates product expertise in most Genesys PureCloud products- Provides top quality service engagements for large or strategic customers or other accounts serving as the lead technical architect, advisor and/or engineer.- Follows PS implementation standards- Assesses complex project situations to make appropriate recommendations to both Genesys and the...

A PSM Company é especializada na identificação de Talentos para as áreas de TI / Telecom como também para as áreas operacionais e administrativas. Nossa história de sucesso, está baseada em nosso modelo de negócios que proporcionam assertividade e qualidade no processo seletivo, baixo Turn Over e isenção de riscos e passivos trabalhistas.Consultor...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...

locations- Sao Paulo (Flexible)- time type- Full time- posted on- Posted Today- job requisition id- JR - Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...

Job Overview We are seeking a skilled professional to deliver high-quality consulting services to our clients. About the Role This position requires an experienced Genesys Cloud consultant with advanced English language skills and a good understanding of SIP Protocols, Genesys Framework and Architecture. Key Responsibilities: Proficient in reporting...