Account Manager

**About Nokia**

Nokia has strong position into Enterprise market, regarding all segments / verticals comprehended. Developing and delivering the industry's only end-to-end portfolio of network equipment, software, services and licensing that is available globally. Through our research teams, including the world-renowned Nokia Bell Labs, Nokia is leading the world to adopt end-to-end 5G networks that are faster, more secure and capable of revolutionizing lives, economies and societies. Nokia adheres to the highest ethical business standards as we create technology with social purpose, quality and integrity. A truly global company, we are 160 nationalities working in more than 100 countries.

**About Customer Experience**

Our Customer Experience (Cx) organization is the primary interface with communication service providers. Its organizational structure ensures that our customers benefit from dedicated management attention and from our teams’ deep understanding of local markets. This approach enables Nokia to maintain strong customer relationships. Customer Experience is also responsible for project delivery, ensuring strong alignment between our customer-facing sales and delivery teams in each account.
- Account Manager for Enterprise Brazilian Market, mainly dedicated to Mining and Oil & Gas (O&G) segments;
- Be in charge of customer relations, prospecting and digging business opportunities;
- Understand the needs of the customer, identify and develop sales opportunities and manage NOKIA teams to answer these opportunities in the best way.
- Guarantee the interests of the company (commercial proposals in compliance with border objectives ) and of the customer

MAIN ACTIVITIES
- Support and sell portfolio (meet customers, organize advertising events, give feedback on customer needs evolution regarding its own market, coordinate offers preparation)
- Support customer demands internally (ambassador role)
- Manage his/her business (reporting process, follow the orders, etc.)
- Understand and forecast the needs of the customer, manage the development of solutions (with pre-sales teams, architects and marketing experts) to answer the needs.

WORKING MODE
- Frequent field trips for customers (around 50% of time)
- Keep permanent contact with tendering teams, programme / project managers and teams

**Qualifications**
- Good networking into Mining and O&G market;
- Background on Enterprise market and its communication demands to fit the needs;
- Robust background selling technologic systems focusing on telecom market (mining, O&G);
- Electrical / Telecom Engineering or IT education;
- Strong interpersonal ability;
- Very good communication skills;
- Fluent English and desirable spanish communication;
- Resident in São Paulo or Rio de Janeiro;
Imagine creating technology that has the potential to change the world. Working with us, you will have a positive impact on people’s lives and help to overcome some of the world’s most pressing challenges. We act inclusively and respect the uniqueness of people. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. Nokia culture welcomes people as their true selves. Come create the technology to connect the world.