Telco 5g Core Consultant

Telco 5G Core Consultant will be responsible for delivering Oracle Telco 5G core-based customer solutions for the consulting services organization. This person has primary responsibility for the technical delivery and support of a customer solution. The Consultant will work with delivery team and others vendors to successfully scope and deliver customer solutions. Key activities performed by the Consultant will include:

- Delivery process definition (Implementation Strategies)
- Migration and Database Conversion planning
- Performance Optimization/automation/scripting
- Integration/Interoperability/automated Testing
- 24/7 Advanced Support handling tickets for expedite resolutions

Primary responsibilities of the Consultant are:

- Provide Professional services for Oracle Communications Cloud Native (CN) based 5G core NFs (NRF, SCP, SEPP and BSF)
- Service support delivery activities include on-site assistance, supporting the engineering and planning group, in the implementation of new solutions, improvements, etc
- Create, maintain, and execute detailed Methods of Procedures (MOP’s), Completion Notices (CN’s), and schedules of activities and deliverables.
- Assist with the resolution of a wide range of network faults, including performance metrics and call processing related issues.
- Deliver advanced analysis of platform KPIs and statistics in order to generate trend reports and identify potential issues or threats to the Oracle platforms.
- Follow up and update technical tickets SRs at My Oracle Support on customer´s behalf.
- Assist to customer in preparation of maintenance windows execution: knowledge transfer regard the activities to be executed, prepare customer documentation, identify risks and potential impacts and prepare contingency plans.
- Attend emergency calls 24/7 to support and evaluate operational problems, issues, analyze, perform workaround or solution on short term proposals.

**Job Requirements**
- Excellent interpersonal, organizational, communication and presentations skills.
- Ability to interpret and develop detailed network/system drawing and excellent problem solving/analytical skills.
- Knowledge & experience of data communications concepts of network architecture, TCP/IP Protocol suite, SNMP, NTP and troubleshooting.
- Knowledge & experience with the following LAN technologies: Ethernet (10/100/1000/10G), VLANs, Spanning-Tree, and switching knowledge.
- Knowledge & experience with VPN, IPSec, SCTP, TLS, IPv4, and IPv6, and Routing Protocols/technologies. Ansible Tower, Playbook, REST API knowledge is a plus.
- Knowledge & experience with platforms framework and Operating Systems: Linux/Unix, Windows, Cloud Native (OpenShift, VMWare or Oracle), Kubernetes (K8s), Grafana, Kibana, Jaeger, Jenkins, Selenium, Openstack, and Kubernates certification preferred.
- Knowledge & Experience of subscriber database technologies: HLR, HSS, SPR, EIR, ENUM, AAA, SDS, MySQL, DB query/scripting (pearl/python).
- Must be a self-starter and able to work independently with Field service experience in customer facing roles.
- Ability to effectively deal with multiple activities, changing priorities, organizational skills and ability to perform under pressure in critical situations.
- Willingness to travel up to 50%, for domestic and international travel and willing to work in shifts.
- Strong oral and written communications skills and must be able to clearly and effectively communicate work status, risks, and issues.
- Confident to deal with customer incidents and issues on demand.
- Willing to attend and support Maintenance Window (on site or remotely) including weekends.
- Willing to attend duty shifts of 24 X 7 on-call support on a rotational basis including weekends.

**Education**
- Language (mandatory): English, Spanish and Portuguese
- BS required, MS preferred in Computer Science, Electrical Engineering or equivalent experience.
- 5+ years’ experience in implementation of large-scale service provider network infrastructures.
- 3+ years working in the services Architecture/Design/Consulting industry.