Sales Executive

**OIA Global** Since its founding in 1988, OIA Global has grown into a $1 billion world-class logistics and packaging company that employs over 1,200 professionals in 28 countries. Our knowledge, solution design experience, and installed infrastructure give our customers the confidence and capability to extend their supply chains from emerging production areas to key commercial markets.

**Summary**:
The Sales Executive is extensively involved in the day-to-day operations oversight and has responsibility for account performance, revenue generation and growth of assigned accounts by offering exceptional on-going support to the clients. The Sales Executive will provide excellent service to both internal and external customers. The position requires a professional who is a highly organized forward thinker and pro-active problem solver.

**Supervisory Responsibilities**:

- None

**Duties and Responsibilities**:

- Develops and maintains long term strategic relationships with customers
- Identifies and compiles lists of prospective customers for use as sales leads based on information from newspapers, business directories, industry ads, trade shows, internet, and other sources
- Qualifies customers and prospects to determine strategic plans and service requirements
- Provides weekly Sales Reports to management
- Investigates all sales leads as provided by the Corporate Sales Office and OIA International Agent to include timely written follow-up
- Travels through assigned territory to call on regular and prospective customers to solicit additional business and/or present OIA services
- Create and present formal presentations representing OIA and its service capabilities
- Coordinates and assists with customer implementation and on-going maintenance, including the coordination of customer training
- Quotes prices for prospective business opportunities
- Completes Account Profile and routes to appropriate branch office and other OIA personnel as designated
- Works with Corporate Sales Administration and Marketing & Business Development personnel to keep account activities and literature up to date within the company systems
- Prepares reports of business transactions and keeps expenses account
- Primary point of contact for our major customers and internal operations teams
- Lead problem resolution initiatives with customers, acts as the escalation point for operations teams
- Deliver business solutions recommendations to our clients through effective use of internal relationships and data sources****:

- Analyze customer reports and interpret the data. Report on findings to management and account owners. Co-develop new reports as customer’s request
- Contribute to monthly summaries and quarterly business reviews
- Participate in team meetings to review and provide strategies for delivering a quality customer experience
- Identify opportunities for supply chain synergies within our network

**Required Skills and Abilities**:

- Must be innovative, intuitive, responsive, organized, and analytical. Must possess solid sales fundamentals to include presentation skills, account analysis and development, and sales prospecting
- Strong interpersonal, analytical, problem-solving, and communication skills required
- Proven sales territory success, negotiation, persuasion, and presentation skills
- Comprehensive knowledge and understanding of international freight forwarding operations
- Must demonstrate working knowledge of accounting, logistics, pricing, and informational technology
- Must possess excellent reasoning, negotiation and listening skills
- Must be able to adapt to changing environments and work well with a variety of people and customers in a cross-cultural environment

**Qualifications**:

- Exceptional Customer Service experience
- Proficient in MS Office suite with an emphasis in Word and Excel
- Experienced with CargoWise preferred
- Strong communication skills with all levels in the organization, oral and written
- Exhibit pro-active problem-solving skills
- Possess an enthusiastic, customer-focused personality
- Energetic and highly organized
- Ability to multi
- task and work independently
- High level of attention to detail

**Education and Experience**:

- Bachelor’s degree or equivalent work experience
- 5+ years of account management and sales experience in the International Logistics Industry

**Physical Requirements**:

- The employee frequently is required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds, particularly luggage while traveling.
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OIA Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religi