Network Observability Enginner

**Who We Are**

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

**The Role**

Do you want to be at the forefront of designing and implementing cutting-edge network solutions? Within our Network Services team at Kyndryl, you will be the go-to expert for providing top-of-the-line technical solutions throughout the entire solution lifecycle. You will be responsible for creating local and wide-area network solutions that utilize multiple platforms and protocols, ensuring that our customers have the best possible network infrastructure to support their business needs.

Your skills in routers, networking controllers, bridges, and networking software will be essential as you troubleshoot network issues and coordinate with vendors to install the latest hardware and software, such as routers and switches. Not only will you help keep our customer’s networks running smoothly, but you will also work on project implementation, conduct project planning and cost analysis, and build proof-of-concept solutions with networking system technology.

In this role, you will have the opportunity to review project requirements, communicate them accurately to the team, and ensure they are appropriately fulfilled. You will use your expertise to design and implement local and wide-area network solutions, including IP and VOIP, that address customer requirements. You will also provide high-quality technical solutions to our customers to prepare them for implementation, go-live, and maintenance.

If you are excited about using your technical expertise to create innovative network solutions and provide outstanding customer service, then this is the role for you

Your Future at Kyndryl
At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers - including new wireless and 5G technologies - not yet adopted by most companies.

**Who You Are**

**A**Network Observability**Engineer is responsible to provide a comprehensive framework or set of capabilities that enables organizations to gain deep visibility into the behavior, performance, and health of their network infrastructure. It goes beyond traditional monitoring by focusing not just on metrics and alerts, but on understanding**_why _**something is happening in the network.**:
**Here’s a breakdown of what typically constitutes a network observability profile**:
**Core Components**:
**Telemetry Data Collection**:

- **Metrics**: Quantitative data like bandwidth usage, packet loss, latency, jitter.**:

- **Logs**: Event data from routers, switches, firewalls, and other network devices.**:

- **Traces**: End-to-end path data showing how packets traverse the network.**:
**Data Correlation and Context**:

- **Correlates data across layers (L2-L7) and domains (on-prem, cloud, hybrid).**:
**Real-Time and Historical Analysis**:

- **Enables both live troubleshooting and retrospective analysis.**:

- **Supports anomaly detection and trend analysis.**:
**Visualization and Dashboards**:

- **Graphical interfaces to explore network paths, traffic flows, and performance bottlenecks.**:

- **Often includes topology maps, heatmaps, and flow diagrams.**:
**Alerting and Automation**:

- **Intelligent alerts based on thresholds, baselines, or machine learning.**:

- **Integration with automation tools for remediation or escalation.**:
**Advanced Capabilities**:

- **AI/ML for Predictive Insights**: Detect patterns and predict outages or degradations.**:

- **Flow Analysis (e.g., NetFlow, sFlow)**: Understand who is talking to whom, and how much.**:

- **Security Observability**: Detect anomalies that may indicate threats or breaches.**:
**Tools Commonly Used**:

- **OpenTelemetry**(for standardized telemetry)**:

- **Wireshark**,**tcpdump**(for packet analysis)**:

- **Grafana**,**Prometheus**,**Elastic Stack**(for visualization and analytics)**:

- **Cisco ThousandEyes**,**Kentik**,**AppNeta**,**Datadog Network Monitoring**:
**Being You**

**Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our compa