Technical Solutions Consultant, Gtech Ads Sellside Latam

**Minimum qualifications**:

- Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
- 3 years of experience in either system design or reading code (e.g., Java, C++, Python, etc.).
- 3 years of experience in technical project management, stakeholder management, professional services, solution engineering, or technical consulting.
- Experience with Data/SQL and web technologies.
- Ability to communicate in English and Portuguese fluently to engage with local stakeholders.

**Preferred qualifications**:

- Experience working with external clients in a business environment.
- Ability to work well in a cross-functional team environment with a focus on knowledge sharing and collaboration.
- Excellent project management skills and attention to detail.
- Excellent data analysis and data-driven decision-making skills.

**About the job**:
gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

**Responsibilities**:

- Identify, drive and optimize the business growth flow from publishers by leveraging Google technologies.
- Help partners with their day-to-day challenges by delivering innovative and scalable solutions to their problems, by performing Google Ad Manager (GAM) implementation reviews and developing, or reusing solutions to sustain business growth.
- Advocate new product features and ensure the prompt and proper resolution of technical challenges and troubleshoot technical issues to ensure support.
- Assist Publishers in the adoption of new products via upgrades and migrations to develop their long term success and improve product offerings by providing client feedback on features to Product Management and Engineering.
- Guarantee the technical aspects of client integrations (both new and ongoing) by providing necessary documentation and technical guidance.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.