Senior Information Technology Analyst

**Our purpose**

Join a team that’s passionate about partnership. With careers at Dow, we take time to explore questions and talk to each other. We love to learn. Our people are driven by limitless curiosity.

We are an innovative, customer centric, inclusive, and sustainable materials science company.
- Employing 36,500 individuals
- Across 109 manufacturing sites
- In over 31 countries

Our portfolio of products and solutions include:

- Plastics: With new technology trends, our plastic additives can be experienced in many everyday items including vinyl, blow-molding bottles, film, rigid containers, PVC plastics, siding, decks and rails, foam pipes and profile formulations, window frames and high-efficiency lubricants.
- Industrial intermediates: As the product of a reaction that is beneficial when used as a precursor chemical for another product, industrial intermediates can take on many shapes and forms. Ours are used in home comfort and appliance, building and construction, adhesives and lubricants, and more.
- Coatings: Whether it’s a water-based coating or solvent-based coating, a thin film is deposited on materials to enhance specific properties such as enhanced performance, durability, aesthetics, and sustainability.We make diversity and inclusion a priority—because sharing our perspectives and building on each other’s ideas will drive innovation. Could you imagine yourself in a place like this?

Dow has an opportunity for a **Senior Information Technology Analyst** located in São Paulo (Brazil), responsible for Analyses designs, develop, and support solutions and processes to meet business needs and requirements. Applies expanded conceptual knowledge in Information Systems as well as knowledge of the company, key business drivers, and processes to develop solutions.

**Responsibilities / Duties**:

- Works closely with business process teams, technical teams and other stakeholders to design and build objects which meet requirements.
- Communicates effectively both within the team and with external stakeholders (e.g. businesses and technical counterparts).
- Communicates status, metrics, risks, and issues on a timely basis.
- Applies knowledge and experience in software development methodologies to support work processes.
- Documents detailed designs.
- Builds, tests and implements solutions.
- Assists with issue resolution.
- Helps ensure that functional and technical designs meet business requirements, conform to Dow architecture standards, and optimize productivity and long-term product/system vision
- Helps ensure that designs meet business requirements, conform to Dow architecture standards, and optimize productivity and long-term product/system vision.
- Interface with Project leadership and customers/clients to effectively complete implementation deliverables. Facilitating client involvement on deliverables where there is shared responsibility between the client and implementation project.
- Provide data analytics required for OTC Ship work process.
- Lead and influence project team discussions, decisions, and direction for OTC Ship work process
- Help manage cross-functional implementation issues and interdependencies for OTC Ship work process.
- Complete the as-is assessments of business processes, business organization, systems, and infrastructure for the OTC Ship area.
- Review project requirements against standard business process MET, capturing gaps where most typical process, systems, and infrastructure are not expected to suffice for a solution. Highlight these to the Business Process Teams.
- Ensure successful technical and functional handover of deliverables to the other DSS teams
- Work with the data leads to explain and identify scope of master data
- Coordinate in the identification of end users involved in testing, requiring training, and requiring changes to security profiles.
- Participate on the development of the approach and plans for end user testing and coordinate the User Acceptance Testing with end users.
- Participate on the development of training plans, and deliver work process & systems delta training.
- Participate on the development of the implementation approach, strategy and detailed plans
- Participate on the development of cutover plans and approach
- Gather input and develop the cutover check lists for OTC Ship work process
- Assists with the coordination and execution of implementation plans for data readiness, training, testing and cutover by facilitating the completion of tasks against the Implementation checklist.
- Provide hyper-care support following production implementations. Facilitate the closure of defects or act as a liaison for end users to gain closure for defect. Facilitate issue resolution across DSS teams when needed.
- Facilitate handover to run-the-business operations.
**Experience**:

- A minimum of a bachelor’s degree in Information Systems or related areas.
- Fluent English in verbal and written communications, native either