Senior Business Operations Manager

Há 6 dias

São Paulo SP, Brasil A100 ROW Servicos De Dados Brasil Ltda. Tempo inteiro

Bachelor's degree or equivalent
- 10+ years of experience working in Sales Business Operations, Revenue Operations, Delivery Operations, Operations Planning, or Business Operations within a Professional Services organization.
- Structured approach to projects and experience organizing projects using a portfolio or project management tool.
- Ability to conduct analysis of complex data and translate the results into actionable deliverables, messages, and presentations.

Key job responsibilities
- Delivery Health Management: work with delivery and Professional Services teams to lead weekly inspection on all aspects of active project delivery, ensuring that the teams are achieving the outcomes for the engagement.
- Scale & Simplify Business Operations: Develop and implement mechanisms to drive continuous improvements across the business, including process automation/elimination.
- Work with internal stakeholders including Sales, Delivery, Finance, and Global Business Operations teams to collect business requirements and ensure all methodologies, policies, and procedures are communicated and maintained.
- Provide strategic guidance to Business Leaders, bringing deep knowledge of Business Operations and proven execution of implementing best practices.
- Provide data-driven insights on Key Performance Indicators (KPI) and standardized business metrics. Manage dashboards, regional reports and executive review documents, providing insights and partnership with our leaders to help look around the corner and plan for the future.
- Lead and review the end-to-end execution of annual planning process which includes, bookings, revenue, headcount, utilization and goal planning.
- Help author narratives and provide data insights and analysis for Quarterly Business Reviews.
- Lead utilization reviews, including hygiene inspection and deep dive analysis into gaps to goal; support strategies and initiatives to build and measure pipeline.
- Business planning; establish business rhythm and cadence, leading meetings through deliverables, outcomes and actions. Own agenda development and track follow-up actions and influence leaders to complete forward looking business plans.

A day in the life
We are a diverse team of professional services experts spread across the LATAM. We provide strategic, forward-looking insights to enable our stakeholders to make data driven decisions to accelerate outcomes for AWS Professional Services and our customers. We are always looking for ways to scale our impact through automation and standardization.
About the team
We are a small, but mighty diverse team spread across Latin America. We provide strategic, forward-looking insights to enable our stakeholders to make data driven decisions to accelerate outcomes for AWS ProServe and our customers. We are always looking for ways to scale our impact through automation and standardization.
- Advanced degree (MBA)
- Demonstrated experience proactively recognizing a challenge or problem and working with a variety of teams and data sources to diagnose the problem and recommend solutions

  • Operations Manager

    Há 5 horas

    São Paulo, Brasil Gear Inc. Tempo inteiro

    Urgent Hiring! Operations Manager-BrazilIntroductionKey skills and experience- At least 2 years of working experience as an Operations Manager or equivalent role in a BPO (Business Process Outsourcing) setup;- Managed at least 100 staff across multiple lines of business;- Excellent verbal and written communication skills in English, with the ability to...

  • Operations Manager

    4 semanas atrás

    São Paulo, Brasil Gear Inc. Tempo inteiro

    Urgent Hiring! Operations Manager-Brazil Key skills and experience At least 2 years of working experience as an Operations Manager or equivalent role in a BPO (Business Process Outsourcing) setup; Managed at least 100 staff across multiple lines of business; Excellent verbal and written communication skills in English, with the ability to express ideas...

  • Operations Manager

    1 dia atrás

    São Paulo, Brasil Gear Inc. Tempo inteiro

    Urgent Hiring! Operations Manager-Brazil Introduction Key skills and experience - At least 2 years of working experience as an Operations Manager or equivalent role in a BPO (Business Process Outsourcing) setup; - Managed at least 100 staff across multiple lines of business; - Excellent verbal and written communication skills in English, with the ability...

  • Business Growth Specialist

    2 semanas atrás

    São Paulo, SP, Brasil beBeeDevelopment Tempo inteiro

    Professional Development Manager This is a senior role responsible for developing and implementing business training strategies to drive performance improvements in Brazil. Required Skills & Qualifications: Bachelor's degree or higher, no specific major required; Proven experience in business operations, management, or sales operations and management; ...

  • Senior Business Developer

    2 semanas atrás

    São Paulo, SP, Brasil beBeeEngineer Tempo inteiro

    Business Development Manager About the Company: We are a leading engine manufacturer seeking a dynamic Business Development Manager to lead our Pump Engine business in Brazil. The scope covers industrial pumps, firefighting pumps, irrigation systems, municipal water treatment facilities, mining operations, oil and gas projects. About the Role: Develop new...

  • Business Operations Manager

    2 semanas atrás

    São Paulo, São Paulo, Brasil TikTok Tempo inteiro

    Global OperationsBusiness Operations Manager - Global Business Solutions - SMB LATAMLocation:Sao PauloEmployment Type:RegularJob Code:A37695ResponsibilitiesTeam IntroductionTikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered From designing scaled sales and service...

  • Senior Business Operations Specialist

    2 semanas atrás

    São Paulo, SP, Brasil beBeeHumanResources Tempo inteiro

    Job Summary The Senior HR Business Partner role involves providing strategic and operational support to the business, encompassing all HR functions in a hands-on, generalist manner. This includes ensuring the execution of HR processes and policies, as well as playing a leading role in project implementation, development initiatives, engagement actions, and...

  • Senior Business Operations Manager

    Há 3 dias

    Sao Paulo, Brasil PPRO Tempo inteiro

    At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth.Our strength comes from our diverse...

  • Operations Manager

    4 semanas atrás

    São Paulo, Brasil Tech Mahindra Business Process Services Tempo inteiro

    Provide timely and meaningful reporting to senior management. Plan and implement strategies to ensure account profitability. Handle client interactions and manage escalations (calls or in-person). Conduct regular reviews with Account Managers and other departments to ensure SLA adherence. Monitor daily productivity against defined service level standards....

  • Senior Business Operations Manager

    Há 5 dias

    São Paulo, Brasil A100 ROW Servicos De Dados Brasil Ltda. Tempo inteiro

    Bachelor's degree or equivalent- 10+ years of experience working in Sales Business Operations, Revenue Operations, Delivery Operations, Operations Planning, or Business Operations within a Professional Services organization.- Structured approach to projects and experience organizing projects using a portfolio or project management tool.- Ability to conduct...