Administrative Assistant, Brazil Gru

**Intro**:
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board

**What you'll do**:

- As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations._
- Provides general support to our manager and team members, assisting in a daily office needs and managing general administrative activities.
- Answer direct phone calls
- Organize and schedule appointments
- Plan meetings and take detailed notes
- Prepare presentation.
- Develop and maintain a filing system for the station
- Order office supplies and research new deals and vendors.
- Maintain contact lists updated
- Submit and reconcile expense reports
- Provide General support to visitors.
- Act as a point of contact for internal and external clients as well as vendors.
- Liaise with senior leaders and other station’s administrative assistants to handle requests and queries from managers.
- Support leaders throughout the organization to maintain effective communication channels.
- Handle passengers complaints and gather all facts of the cases such as past date PNR, ticketing, baggage and/or any relevant information to respond our customers in a timely and manner way
- Handle SERNAC complaints according to Chilean customer protection law.
- Review and update Manuals such as Emergency manual, DGAC, Nuevo Pudahuel.
- Arranging travel and hotel accommodations
- Prepares weekly, monthly, quarterly and annual reports.
- Organize meetings and town halls.
- Review and update local contracts and invoices.

**All you'll need for success**:
**Minimum Qualifications
- Education & Prior Job Experience**
- Excellent writing and oral communication skills in English and Portugese.
- Intermediate level of proficiency in MS Office (Excel, Word, Power Point, Outlook).
- Excellent writing and oral communication skills in English and Spanish.
- Proven above average interpersonal and organizational skills.
- Must be able to work under pressure and effectively multitask to meet the demands of the position.
- Demonstrate leadership, analytical and resolution skills, initiative and good judgment.

**What you'll get**:
Feel free to take advantage of all that American Airlines has to offer:

- Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- Health Benefits: On day one, you’ll have access to your health benefits to help you stay well.
- Wellness Programs: We want you to be the best version of yourself - that’s why our wellness programs provide you with all the right tools, resources and support you need.
- Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

**Feel free to be yourself at American**:
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.