Customer Experience Analys

1 semana atrás

Joinville, Brasil 1WorldSync Tempo inteiro

Job: Customer Experience Analyst (GSDN)

As a Customer Experience Analyst (GSDN) at Simplus a 1WorldSync, responsibilities include the following:
**Desired Skills and Experience**:
***
- Acting in Onboarding and Support processes for customers and partners.
- Leading the implementation of Pilot projects.
- Engaging those involved in understanding and using it through presentations and training.
- Bridging the gap with the Simplus 1WorldSync global team to exchange learning and best practices.
- Monitoring solution usage to ensure customers get the most out of the contracted solution.

Language Requirement

Advanced English and Spanish required.

**Why a 1WorldSync?**
- We are the first and only technology company in Brazil specializing in the automation of the complete product registry, which employs digital transformation in the entire consumer ecosystem. We foster business between industries and retailers across South America._
- Simplus offers much more than qualified registration: it captures, validates and distributes more than 160 information and images of products with quality assurance for physical and digital sales channels. It is a platform prepared for product launches, anticipation of the sales cycle and centralized portfolio management._
- We connect industries and retailers across the country with product information and images to meet the demands of digital transformation and increase the efficiency of different processes in both retail and industry._

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