Customer Experience Marketing

Há 17 horas

Tamboré SP, Brasil International Flavors & Fragrances Tempo inteiro

Job Summary

It’s an exciting time to be part of the IFF family. We are a global leader in taste, scent and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy.

We are very excited to welcome a new Customer Experience Marketing Manager to our team, and we hope it’s you You will be responsible to identify and develop Nourish business growth opportunities for the Brazil Sub-region, focusing its management on key categories and accounts.

This position reports to the Regional Customer Experience Marketing Leader and is also highly connected with Account managers, Innovation Creation & Application teams, Category Industry Growth teams, Sensory and Consumer Insights, and external Communication Agencies.

Key Responsibilities
Critical responsibilities include, but are not limited to:
Analyze market information and search for trends, leading to the identification of opportunities
- Develop marketing strategies to achieve sales goals for the Brazil Sub-region
- Work in conjunction with the sales team in the planning, development and launching of projects to key accounts
- IFF Branding - Ensure constant and consistent communication of the IFF brand and vision/values in the market space
- Motivate and tighten communications with the region in order to maximize the efforts of each of the affiliates
- Manage allocated Marketing budget in key categories and accounts
- Direct, lead and manage the functions and responsibilities of the staff in charge

Job Requirements
- Experience in mass consumption marketing
- University professional Specialization, MBA or master's degree in the Marketing area
- Proficiency in English at an intermediate - high level in the areas of reading, writing, and conversation
- At least five (5) years of work experience in Marketing in similar positions
- Preferred Marketing & Customer Experience years’ of experience in the Food and or Beverage industries
- Proven track record in customer experience, marketing, creating and supporting delivery of strategies to meet business objectives
- Comfortable working in a B2B environment with a positive, self-driven, or action-oriented attitude
- Ability to interact across levels in customer organizations, including Owners or Senior Management team
- Proficient in Ms. Office (Word / Excel / PowerPoint / Access)
- Good presentation skills for sales or brand concept delivery to senior stakeholders

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit

to learn more

  • Especialista de Customer Experience

    1 semana atrás

    São Paulo, SP, Brasil Geosiga Tempo inteiro

    Estamos em busca de um Especialista em Customer Experience (CX) altamente qualificado para garantir que nossos clientes tenham uma experiência excepcional em todos os pontos de contato. O profissional será responsável por mapear a jornada do cliente, identificar pontos de melhoria, e implementar estratégias que aumentem a satisfação e fidelidade dos...

  • Customer Experience Specialist

    Há 2 dias

    São Paulo, SP, Brasil JATO Tempo inteiro

    **About us**: JATO Dynamics is a global company and the leading provider of automotive market intelligence. With an insight into over 50 overseas markets, we deliver the world's most complete, accurate and up-to-date automotive data and insights, creating significant competitive advantage to our customers. **Role Overview**: - As a Customer Experience...

  • Customer Experience Director

    2 semanas atrás

    São Paulo, SP, Brasil beBeecustomer Tempo inteiro

    At our organization, you'll have a unique opportunity to lead a team focused on delivering superior customer experiences. Key Responsibilities: Manage and oversee a team of Customer Experience Experts

  • Analista de Qualidade

    2 semanas atrás

    São Paulo, SP, Brasil Stellantis Tempo inteiro

    **Descrição**: - Atuação da área de Qualidade dedicada a Satisfação do Cliente; - Análise de dados para apoiar processo decisório e construção da estratégia; - Diagnóstico focado na verificação das vozes dos clientes e na causa raiz nas pesquisas de satisfação; - Gestão de plano de ação consistente envolvendo Qualidade, Vendas,...

  • Senior Customer Experience Designer

    2 semanas atrás

    São Paulo, SP, Brasil Bunge Tempo inteiro

    Location : BAL - SEDE City : Sao Paulo State : São Paulo (BR-SP) Country : Brazil (BR) Requisition Number : 36673 Bunge has an exciting opportunity available for Senior Customer Experience Specialist. In this role you will be part of a global team working on challenging, meaningful projects impacting core business activities. Since 1818, Bunge has been...

  • Customer Experience

    Há 21 horas

    São Paulo, SP, Brasil MANPOWER STAFFING Tempo inteiro

    Informações da VagaEmpresa: MANPOWER STAFFINGLocalização: São Paulo - SPÁrea de Atuação: HotelariaPrincipais ResponsabilidadesCustomers orders tracking; Receiving complex inquiries from guests and then deciding the right way to resolve the issues while ensuring an excellent client experience; Liaising across functions within the business to identify...

  • Customer Success Júnior Ongoing Marketing

    2 semanas atrás

    Tamboré, Brasil Pen Tempo inteiro

    VAGA | Customer Success Júnior – Ongoing Presencial | Alphaville – SP Contratação: PJ Remuneração: R$ 4.000 fixo Bônus de entrada: R$ 500 (não recorrente) Gympass(Wellhub) Possibilidade de crescimento e plano de carreira dentro da Pen Participar da construção de uma marca que está crescendo +30% ao mês Ambiente dinâmico, desafiador e...

  • Associate Managing Consultant | Performance Analytics

    Há 9 horas

    São Paulo, SP, Brasil Customer Intelligence Inc. Tempo inteiro

    São Paulo – Hybrid | PJ Contract About Us Customer Intelligence Inc. is a professional consulting and marketing services company that delivers innovative solutions to help clients achieve growth. While CI specializes in the financial sector, we also collaborate with payment brands, fintechs, processing systems, and technology companies across LATAM....

  • Help Wanted

    3 semanas atrás

    São Paulo, SP, Brasil beBeeCustomerService Tempo inteiro

    Customer Service Expert The ideal candidate has excellent communication skills and a proactive approach to problem-solving. They will be responsible for delivering exceptional customer experiences, turning them into loyal advocates. Responsibilities: Engage with customers through phone calls, emails, and live chats. Furnish knowledgeable responses to...

  • Consultant Performance Analytics

    Há 9 horas

    São Paulo, SP, Brasil Customer Intelligence Inc. Tempo inteiro

    São Paulo – Hybrid | PJ Contract About Us Customer Intelligence Inc. is a professional consulting and marketing services company that delivers innovative solutions to help clients achieve growth. While CI specializes in the financial sector, we also collaborate with payment brands, fintechs, processing systems, and technology companies across LATAM....