Customer Service Associate

Há 2 dias

Belo Horizonte, Brasil Majid al Futtaim Properties Tempo inteiro

Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 40,000 team members in 15 international markets representing over 100 nationalities - all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.

**Customer Service Officer - Vox The Avenues**

**Job Purpose**:
Guarantee excellent customer satisfaction, by providing an exciting, professional and enjoyable experience and; monitor the orderly operation of the store’s equipment in a clean and safe environment.

**Key Responsibilities and Accountabilities**:

- **Service** - Follow MAF Cinema’s Service Steps to deliver a consistent high level of service to all guests.
- **Team** - Respect all fellow team members and treat as equals.
- Provide assistance to others where possible regardless of which department is listed on the roster.
- **Cash Handling **- Follow MAF Cinema cash handling policies to ensure all guests receive the correct change and minimize unders/overs for every shift.
- **Suggestive Selling& Upselling** - Utilize suggestive selling and upselling skills in all areas of the cinemas to maximize each transaction.
- **Food Hygiene & Handling** - Follow food hygiene policies to ensure all food & beverage served to MAF Cinemas guests is safe and free of contamination.
- **Health & Safety** - Abide by policies & procedures listed in MAF Cinemas health and safety management program to ensure a safe environment for guest, colleagues and self.

**Personal Characteristics and Required Background**:
**Skillset (job specific technical skills and behavioral competencies needed)**

Personal characteristics
- Physically fit to perform required duties
- Able to read/write in English
- The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Strong communication skills
- Customer service orientation

Minimum experience
- 1 years+ Previous F&B/Customer Service/Retail experience preferred

Minimum Qualifications/education

Minimum high school certificate

  • Bahraini National Customer Service Associate

    3 semanas atrás

    Belo Horizonte, Brasil Al-Futtaim Tempo inteiro

    **Job Requisition ID**: Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...

  • Bahraini National Customer Service Associate

    2 semanas atrás

    Belo Horizonte, Brasil Al-Futtaim Tempo inteiro

    **Job Requisition ID**:******Established in the ****s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates.Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...

  • National Customer Service Associate

    2 semanas atrás

    Belo Horizonte, Brasil Al-Futtaim Tempo inteiro

    **Job Requisition ID**:******Established in the ****s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates.Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...

  • Customer Service Associate

    1 semana atrás

    Belo Horizonte, Brasil Majid Al Futtaim Properties Tempo inteiro

    About the job Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the...

  • Customer Service Associate

    2 semanas atrás

    Belo Horizonte, Brasil Majid al Futtaim Properties Tempo inteiro

    **About the job**Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across...

  • Customer Service Associate

    1 semana atrás

    Belo Horizonte, Brasil Majid Al Futtaim Properties Tempo inteiro

    About the jobMajid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday!We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year.For the past two decades, we have shaped the consumer landscape across the...

  • Associate Management Consultant

    Há 6 dias

    Belo Horizonte, Brasil Customer Intelligence Inc. Tempo inteiro

    Faça parte de uma empresa que lidera o setor de pagamentos e consultoria estratégica na América Latina!QUEM SOMOS?A Customer Intelligence Inc.é uma empresa global de consultoria profissional que oferece soluções estratégicas e analíticas para clientes líderes do setor financeiro, pagamentos e banking, apoiando a transformação dos negócios e a...

  • Customer Service Officer

    3 semanas atrás

    Belo Horizonte, Brasil Majid Al Futtaim Tempo inteiro

    Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...

  • Customer Service Officer

    3 semanas atrás

    Belo Horizonte, Brasil Majid al Futtaim Properties Tempo inteiro

    Majid Al Futtaim Properties invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, and Hospitality pioneer across the Middle East, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the...

  • Customer Service Representative

    3 semanas atrás

    Belo Horizonte, Brasil Phemex Tempo inteiro

    RESPONSIBILITIES:1. Handle requests through tickets and other online tools for customers in English and other languages.2. Provide accurate, valid and comprehensive information by using the right customer service methods/tools.3. Provide proper solutions to customer issues within reasonable time limits.4. Keep records of customer interactions and follow-up...