Technical Management Manager

**Posting Date**:19 May 2025

**City**:Rio de Janeiro

**Location**:Rio de Janeiro, BR

**Contract Type**:Permanent

**Division**:Energy Procurement Solutions

**Level of experience**:Senior
- RINA is currently recruiting for a **Technical Management Manager** to join its office in **Rio de Janeiro**within the Energy Procurement Solutions Division.

**Mission**
- The Technical Management Manager will play a critical role in ensuring the efficiency and quality of technical operations, fostering a culture of technical excellence, and supporting the successful execution of projects within RINA. _#LI-KM_

**Key Accountabilities**

**1.Day-to-Day Operations Oversight**
- Manage all technical aspects of daily operations within the Coordination Service Line to ensure operational efficiency and alignment with organizational goals.

**2. Technical Monitoring**
- Oversee assigned responsibilities related to technical monitoring, including file audits and the review of technical reports.
- Drive continuous improvement initiatives to enhance the quality, consistency, and reliability of technical service delivery.

**3. Technical Reviews for Enquiries and Contracts**
- Support both local and global teams by conducting technical reviews for client enquiries, contracts, and commercial offers.
- Ensure all technical documentation and submissions meet established quality standards prior to tender or quotation submission.

**4. Training and Development**
- Identify training needs for both field and office personnel through skills assessments and operational feedback.
- Coordinate and support training programs aimed at closing competency gaps and encouraging ongoing professional development.
- Contribute to the development and renewal of RINA competency onboarding examinations for field personnel.
- Provide technical input to digital improvement initiatives, including digital reporting and related systems.

**5. Technical Instructions and Guidance**
- Deliver clear, accurate, and actionable technical instructions, particularly related to field operations.
- Ensure all teams receive comprehensive guidance to carry out their responsibilities effectively, safely, and in line with technical standards.

**6. Customer Liaison**
- Act as the technical point of contact for customers regarding contract-specific and technical matters.
- Respond to technical enquiries, provide clarifications, and prepare detailed customer complaint reports when necessary, including root cause analysis and corrective action plans.

**Qualifications**
- A degree in General Engineering or a lower-level qualification would be acceptable if supported by substantial work experience and demonstrated professional skills.
- Minimum of 10 years’ experience in inspection and field operations or related services.
- Proven expertise in national and international standards, holding at least one—preferably multiple—internationally or industry-recognized qualifications.
- Strong track record in managing technical operations and providing effective support to project teams.

**Competencies**
- ADDRESS THE WAY - Have a big picture of different situations and reinterpret it in a perspective way
- BUILD NETWORK - Forge trust relationships, across departments, and outside the organization
- CLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction
- EARN TRUST - Take everyone's opinion into account and remain open to diversity
- MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources and constraint
- MANAGE EMOTIONS - Recognise one's and other's emotions and express and regulate one's reactions
- PIONEER CHANGE - Actively embrace change and benefit from the new circumstances
- PROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a Role Model
- THINK FORWARD - Capitalise on experiences and translate them into action plans for the future
- With over 5,800 employees and 200 offices in 70 countries worldwide, RINA is a multinational player which provides certification, marine classification, product testing, site supervision and vendor inspection, training and engineering consultancy services across a wide range of sectors. Our business model covers the full process of project development, from concept to completion. The aim is to guarantee a project’s technical, environmental and safety - and sometimes also economic and financial - sustainability.