Solution Delivery Manager

Unilever is currently hiring for a Solution Delivery Manager based in São Paulo, SP.

Unilever is the place where you can bring your purpose to life with the work that you do - creating a better business and a better world. We are looking for talents that would like to join this exciting journey with us.

Our Customer Experience Platform team is embarking on an exciting journey and is looking for a Solution Delivery Manager be part of it.

If you are a Solution Platform professional who is naturally influent, has a passion for connecting people and solve their problems, with a strong leadership and communication, then we would love to hear from you

What you can expect from the role?
- Manage the technical TPM solution and related technical activities;
- Own the IT technical delivery plan for TPM;
- Responsible for Vendor management (mainly Salesforce & Accenture), to align the strategy, plans, way of working to deliver the solution;
- Ensure there are no technology barriers to the complete adoption of Promotion as a Service initiatives in markets;
- Coordinate agreed change to TPM Solution with Business Engagement Team, Business Team and Accenture to deliver according to prioritization;
- Support the Product owner in the creation of the roadmap for innovation and upgrades;
- Support Business Engagement in creating a methodology for onboarding new markets without “heavy” touchpoints with the business;
- Accountable for the Global TPM Solution Landscape Integrity - i.e. standardization of architecture, design, and integration patterns;
- Work in strong partnership with Customer Experience BAU DevOps team to ensure full alignment on plans and ways of working, both during the project implementation and post implementation;
- Work in strong partnership with Core Technology Team to ensure technical team follow the best practices recommended rules & procedures to deliver TPM in the technical platform;
- Responsible to coordinate the technical requirements for future enhancements of TPM solution, along with the vendor, BAU, other platforms;
- Responsible for defect management during User Acceptance Test and Post Go Live phases;
- Manage the Environment strategy and adherence to Unilever standards and guidelines;
- Support technical discussions with downstream and other integrated systems and guarantee the delivery of the integrations among the TPM ecosystem.

Does this sound like you?
- Degree in IT, Software Engineering, Computer Science or similars;
- Fluent in English;
- Knowledge of Project Methodology: Project Management, Agile, Waterfall, others;
- Preferably with knowledge in SAP (MM and/or SD module);
- CRM or TPM (Trade Promotion Management) experienced;
- Ways of working on Cloud-based platforms;
- Strong communication, influencing and negotiating skills;
- Strong relationship and team building skills;
- Proven ability to manage complex relationships with IT stakeholder(s) across diverse Platforms and Functions;
- Experience of managing external service providers delivering projects and support;
- Experience on productivity tools; Microsoft Office, MS Project, Jira etc;
- Structured Service delivery methodologies such as ITIL.

Why Unilever?

Unilever is the place where you can bring your purpose to life with the work that you do - creating a better business and a better world. You will work on brands that are loved and improve the lives of our consumers and the communities around us. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues who provide mentorship and inspiration so that you can become a better you.