IT Business Analyst, Ecommerce

IT Business Analyst, eCommerce

The Ecommerce Business Analyst will analyze, specify, and validate the business needs of project stakeholders. Including interviewing stakeholders, document and workflow analysis, requirements workshops, surveys, site visits, software selection, business process definition and use case production. They will act as the conduit between the business users and the development teams, ensuring that project deliverables are met according to the agreed and documented business requirement, and supporting the change around the deployment of new business processes.

**Key Accountabilities**:

- Functional leader of medium and large projects for one or more eCommerce capabilities responsible for maintaining detailed understanding of Kimberly-Clark business processes for eCommerce including global standards and regional variations.
- Act as a technical and business thought leader in the IT organization responsible for coordinating the optimal delivery of IT tools and systems to enable new business capabilities, growth, and technology stewardship
- Leads and delivers the analysis, design, configuration, customization, testing, deployment and support for analytical solutions within across eCommerce capability area and in some cases across capability areas. Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
- Understand business priorities (product and services), business operations, culture and policies. Translate the strategic direction and business objectives established by customers into holistic digital, technology, change management and organization strategies for analytics adoption.
- Collaborate with stakeholders to establish requirements for the implementation of descriptive, diagnostic, predictive and prescriptive analytics.
- Diagnose business processes or organizational problems, and leverage analytics to determine how customers can seize new opportunities.
- Guide external vendor partners on the review and resolution of operations and break fix incidents.
- Influence and move the K-C culture to one that values and uses cross-business and functional data and analytics to power business performance.
- Drive a rigorous approach leveraging data science including Artificial Intelligence and Machine Learning to solve problems in the context of growing Kimberly Clark brands, increasing sales, and enabling operational excellence. Performs leading-edge work and develops new approaches/solutions to answer business questions.

**Key Qualifications and Experiences**:

- Expert in sales management systems which include retail, distribution, and manufacturing processes
- Experience with fast moving and growing organizations, and/or that you have experience working in retail organizations understanding the priorities and nature of the services provided
- Experience with multiple eCommerce implementations/operations, and preferably from that having experience with more than one eCommerce platform/solution (e.g. Salsify, CommerceIQ, Magento, SalesForce Commerce cloud)
- A Subject Matter Expert in other eCommerce platform areas like payment, product data, order management, web analytics, content management, promotions, search, etc.
- Knowledgeable about the latest in eCommerce solutions and who’s doing what, and full of ideas about how the best in eCommerce can be achieved
- Excellent listening, interpersonal, written, and oral communication skills, at multiple levels and across multiple disciplines
- Broad range of business and IT experiences; has achieved technical and/or business certification(s).
- Ability to operate in a digital workplace utilizing modern technologies to connect, collaborate, communicate and co-operate across a global organization and across organizational boundaries.
- Experience leading IT projects and/or programs with strong full life cycle using multiple methodologies preferably in BI/Analytics domain.
- Experience leading IT projects and/or programs with strong SDLC experience including Agile/Waterfall methodologies. Exposure to Agile fundamentals and able to lead key ceremonies. Act as Scrum Master or Product Owner for a team, following all standard work practices.

**Why Kimberly Clark?**

You will have the chance to work a global organization that focuses heavily on its people development. This is an opportunity for you to take part in digital transformation projects, working with the newest, cutting edge technologies on solutions for the whole region. We offer attractive employment conditions (competitive salary, benefits package, flexible work) and the possibility to work in an international team with the best Technology professionals from all over the world.

**If fresh thinking and a passion to win inspire you, come Unleash Your Power at Kimberly-Clark**

**Global VISA and Relocation Specifications**:
**Primary Location**: Argentina-Buenos Aires

**Additional Locations**: Bra