Customer Success Specialist
1 semana atrás
**About the role**: Firstbase.io is hiring a tech-savvy Customer Success Specialist who possesses a strong drive for results. You should enjoy solving customer problems, contributing to improving our customer processes, and providing consistent support through the customer lifecycle. **What's **Firstbase.io**: Firstbase is building an all-in-one Company OS to help define how founders across the globe launch, manage, and grow their businesses. More than ten thousand founders from over a hundred countries have used our incorporation product, Firstbase Start, to launch their startup. For many founders, "firstbase.io" has become what they type into their address bars when they think about incorporating a business. We are backed by Y Combinator & our team, investors, and advisors include people from Apple, Gusto, Carta, Wise, Plaid, and many other great companies. **Why you should join**: Firstbase is much more than just incorporation. Our team is dedicated to building products & solving some of the startups’ hardest problems, with a particular focus in: - Democratizing access to financial infrastructure - Automating tasks every founder faces when running a business - Making tools and resources more accessible to everyone, everywhere - Building integrated solutions for founders and removing friction - Delivering opportunities to traditionally overlooked founders and companies - Democratizing access to knowledge Join us on a mission to help more companies succeed **Who are we looking for**: We are looking for risk-takers with diverse experience able to provide fearless feedback. **You will have the following duties**: - Evaluating and making recommendations to improve our internal systems and processes, with an emphasis on optimizing the customer experience - Driving retention and positive customer reviews - Proactively sharing and effectively communicating customer feedback to other areas of the business (marketing, operations, and product) to align customer needs with Firstbase.io products and services **You should meet the following requirements**: - Strong English written and verbal communication skills - Strong time management skills - Tech-savvy - Dedicated to both giving and receiving candid feedback - Possess a strong sense of ownership. Takes initiative and is results-oriented - Experience with Zendesk - Attention to detail - Flexible; you must be available to work the assigned shift **Some perks you might enjoy**: - ** Competitive salary**:We lean on some of the best market data to ensure that we offer the most competitive compensation. - ** Hybrid work environment**:We work both remotely & from our offices in New York City - optimizing for collaboration while providing flexibility to team members. - ** 21 days of PTO + birthday off**:We offer flexibility to allow people to relax and recharge whenever they need it. - ** Build your ideal work setup**:We understand that how you work is extremely important, so we provide a stipend to set yourself up for success here at Firstbase. - ** Health benefits**:Firstbase offers health insurance reimbursements to both US and international employees. - ** Learning and development**:We provide a stipend together with resources to help people grow and develop in their careers.
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AI Specialist, Customer Success
3 semanas atrás
São Paulo, Brasil Zendesk Group Tempo inteiroAI Specialist, Customer Success page is loaded## AI Specialist, Customer Successremote type: In Officelocations: São Paulo, Braziltime type: Full timeposted on: Publié hierjob requisition id: R32129## Job DescriptionThe AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as...
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AI Specialist, Customer Success
3 semanas atrás
São Paulo, Brasil Zendesk, Inc. Tempo inteiroAI Specialist, Customer Success page is loaded## AI Specialist, Customer Successremote type: In Officelocations: São Paulo, Braziltime type: Full timeposted on: Posted 2 Days Agojob requisition id: R32129## Job DescriptionThe AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as...
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AI Specialist, Customer Success
3 semanas atrás
São Paulo, Brasil Zendesk Tempo inteiroJoin to apply for the AI Specialist, Customer Success role at Zendesk Job Description The AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions. The overarching objective of the AI Specialist, Customer Success is to ensure...
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AI Specialist, Customer Success
1 semana atrás
São Paulo, São Paulo, Brasil 129c364c-5ae7-49ea-af9f-fd4e035baec8 Tempo inteiro R$90.000 - R$120.000 por anoJob DescriptionThe AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions.The overarching objective of the AI Specialist, Customer Success, is to ensure Zendesk customers realize business value and outcomes from their...
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Customer Success Specialist
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são paulo, Brasil TapGoods Tempo inteiroCustomer Success Specialist – Reventals About Reventals Reventals, part of the TapGoods family, is modernizing how people plan and book event rentals online. We’re the leading event rental marketplace, connecting customers to top-tier vendors across major U.S. markets — making planning effortless, efficient, and fun. We’re a passionate, fast-growing...
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Customer Success Specialist
Há 6 dias
São Paulo, São Paulo, Brasil Elleve Tempo inteiro R$40.000 - R$120.000 por anoVaga: Customer Success Specialist ElleveNa Elleve, acreditamos que a educação é o motor da transformação profissional e corporativa. Somos uma HRTech que conecta colaboradores e empresas a oportunidades de desenvolvimento e formação, com tecnologia, inteligência de dados e um modelo de benefícios inovador.Estamos em busca de uma pessoa de Customer...
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AI Specialist, Customer Success
4 semanas atrás
São Paulo, Brasil Zendesk Tempo inteiroOverview The AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions. The overarching objective is to ensure Zendesk customers realize business value and outcomes from their investment in Zendesk’s Advanced AI Agents. This...
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AI Specialist, Customer Success
Há 6 dias
São Paulo, São Paulo, Brasil Zendesk Tempo inteiro R$5.000 - R$15.000 por anoJob DescriptionThe AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions.The overarching objective of the AI Specialist, Customer Success, is to ensure Zendesk customers realize business value and outcomes from their...
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Customer Success Specialist
4 semanas atrás
São Paulo, Brasil BotCity Tempo inteiroOverview Join to apply for the Customer Success Specialist role at BotCity . At BotCity, we’ve built a pioneering Intelligent Automation platform, backed by global investors such as Y Combinator and SoftBank. Our mission is to empower enterprises worldwide to scale their automation initiatives with best-in-class governance, orchestration, and developer...
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Customer Success Specialist
2 semanas atrás
São Paulo, São Paulo, Brasil Herdei Tempo inteiro R$40.000 - R$80.000 por anoVaga: Customer Success Specialist – HerdeiAHerdeié uma empresa que transforma a forma como famílias lidam com heranças e sucessões. Simplificamos processos complexos comoinventário extrajudicialeholding familiar inteligente, unindo tecnologia, atendimento especializado e soluções financeiras acessíveis.Estamos em busca de um(a)Customer Successpara...
