Client Advisor

2 semanas atrás

São Paulo, Brasil Rimowa Tempo inteiro

**Position**:
Welcome to RIMOWA, the first German Maison of the LVMH Group. We are a global lifestyle brand with a mission to create the essential tools for a lifetime of travel. For more than 125 years, we’ve dedicated ourselves to develop unique products where function coexists with luxury, heritage with innovation, and craftsmanship with design.

At RIMOWA, we believe that great ambitions demand resilient companions. It’s why our tools are created with longevity in mind. Because the most meaningful journeys last more than a trip. They last a lifetime.

Please join us to discover your own.

The RIMOWA Client Advisor is responsible for generating sales through exceptional client relations and product knowledge while acting as an ambassador for the RIMOWA brand.

**Job responsibilities**:
**Sales**
- Achieve personal sales goals
- Educate clients with company history and the most current product knowledge
- Keep an active client book to cultivate new/existing client relationships
- Support team members to achieve store sales goals

**Customer Service**
- Always present yourself in a friendly and professional manner
- Ensure prompt follow up with client purchases, repairs and inquires
- Provide the best experience for customers by continuously building knowledge of company history, new product and competitors

**Operations**
- Understanding of store POS system
- Opens and closes the register
- Process payment/return of merchandise
- Conduct inventory counts and adhere to company loss prevention policy
- Maintain/execute store merchandising standardsMaintain store readiness and housekeeping duties**Profile**:

- High school Diploma or equivalent
- Luxury sales experience ideal
- Professional presentation, excellent communication skills both verbal and written
- Excellent problem-solving skills, positive attitude, team player
- Ability to work varied hours/days, including nights, weekends and holidays
- Must be able to lift large boxes up to 10kg repeatedly

**_RIMOWA _**
**MAISON***:

- It is not only the ambition to craft exceptional luggage but also the courage to question the status quo that lies at the heart of everything RIMOWA does. Since its founding by Paul Morszeck in 1898, RIMOWA has cultivated the pioneering spirit that is evident in every suitcase built. Inheriting his father’s visionary approach, it was Richard Morszeck who - inspired by the early days of aviation - discovered grooved aluminium as the ideal lightweight material for RIMOWA suitcases. A design classic was born. With the same ingenuity and courage as his father and grandfather, third generation owner Dieter Morszeck paved the way for RIMOWA’s global success. Thanks to his focus on state-of-the-art technology, uncompromising quality and timeless design, RIMOWA suitcases have become the global companion of choice for a sophisticated clientele. Today, with 3,000 employees worldwide, RIMOWA continues to combine craftmanship with precision technology and a commitment to courageous innovation, staying true to its heritage in today’s ever-changing world.

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